Call Center Representative

Urrly • San Antonio, TX

4d • $20 - $20 • Remote

About The Position

Help members get the care they need—book, confirm, and follow up on appointments. What you’ll do Make outbound calls to book appointments Take inbound calls from members Update scheduling systems (accurate + fast) Follow up on missed visits Escalate urgent needs Your calls make care happen—you own the first step. You like stable hours, clear tasks, and follow-through. At Urrly, fairness matters. We use AI to review every application against the same clear, job-related requirements—ensuring a more objective and equal opportunity hiring process for all. Apply today and make a real impact on patient care—right from home.

Requirements

• 1+ year call center, scheduling, or customer service experience
• Bilingual: fluent in Spanish and English (required)
• Reliable, on-time work habits
• Must be based in the U.S.

Responsibilities

• Make outbound calls to book appointments
• Take inbound calls from members
• Update scheduling systems (accurate + fast)
• Follow up on missed visits
• Escalate urgent needs

Benefits

• W-2 employment
• Health, dental, vision
• PTO + paid holidays
• Equipment provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed