Call Center Representative (Part-Time)

Lieberman • Great Neck, NY

4d • Onsite

About The Position

We are seeking a Call Center Representative (Physician Relations Specialist) to join our RxOpinionsNow team. In this role, you will engage healthcare providers through outbound calls to enroll them in our internal panel. This position is ideal for someone with strong communication skills and a customer-focused mindset.

Requirements

• High school diploma or equivalent
• Previous experience in a call center or customer service environment
• Strong interpersonal and verbal communication skills
• Ability to quickly learn program and product details
• Proficiency in PC navigation and Windows environment
• Excellent time management and multitasking abilities
• Strong MS Office skills, including Excel and Word

Responsibilities

• Make outbound calls to healthcare providers using a partially scripted approach
• Provide clear information and answer questions about panel enrollment
• Accurately document call details in accordance with standard operating procedures
• Utilize software, databases, scripts, and tools effectively
• Ensure compliance with pharmacovigilance activities for pharmaceutical clients, as applicable

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees