Call Center Inside Sales Appointment Coordinator
About The Position
Inside Sales Call Center Representative - Phoenix Center Shift - 11:00am - 8:00pm Sundays closed plus a day during week off ( must be available Saturdays) Top Earners $70,000- $100K (Base + Unlimited Commission) Turn conversations into life-changing consultations! As a Brand Ambassador and Concierge , you’ll answer calls to connect with new leads, build trust, and schedule in-person consultations with our Hair Loss Specialists, helping people take the first step toward confidence. What You’ll Do: Deliver a luxury, white glove, consultative experience every time High volume of warm inbound and outbound interactions via phone, chat, text & email Engage prospects to schedule in-person hair health consultations with a Specialist Proactively encourage going to consultation with a confirmation call, reinforcing value Reconnect with prospects who do not go to consultation or abandoned scheduling Track all activity in Salesforce What You Bring:
Requirements
- Bilingual (English/Spanish) preferred
- 3+ years in consultative sales, luxury service (call center or hospitality)
- Proven success in high-touch client engagement and relationship development
- Strong communication, emotional intelligence, and follow-through
- Ability to multi-task, prioritize, and perform under time constraints
- Self-motivated, committed to development, and driven by performance excellence
- Salesforce or CRM experience a plus
- Client confidentiality and discretion
- Ability to work evenings/weekends (1pm–10pm shift) with Sundays off
- Must be able to report to Phoenix Center - no remote work
Nice To Haves
- Bilingual (English/Spanish) preferred
- Salesforce or CRM experience a plus
Responsibilities
- Deliver a luxury, white glove, consultative experience every time
- High volume of warm inbound and outbound interactions via phone, chat, text & email
- Engage prospects to schedule in-person hair health consultations with a Specialist
- Proactively encourage going to consultation with a confirmation call, reinforcing value
- Reconnect with prospects who do not go to consultation or abandoned scheduling
- Track all activity in Salesforce
Benefits
- Paid training starting from Day 1
- Leads provided – no cold calling
- Paid vacation, holidays & personal days starting the day you are hired!
- Comprehensive health benefits (medical, dental, life insurance & more)
- 401(k) retirement savings plan with a company match after a year
- Tuition reimbursement after 1 year
- Unlimited earning potential
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
