Call Center - Inside Sales Agent (On-Site) - Full Time

Renuity • Madison, WI

14d • $50,000 - $70,000 • Onsite

About The Position

As a Call Center Inside Sales Agent, you’ll support homeowners as they explore remodeling projects—qualifying interest, setting appointments, and providing an exceptional first impression. You’ll work with customers across all Mad City markets and help guide them toward solutions they love.

Requirements

• Strong communication skills and an outgoing personality
• Motivated, competitive, goal-driven energy
• Professional presence and a team-first mindset
• Reliability and consistency in attendance and performance
• Ability to multitask, prioritize, and stay organized
• Comfort navigating technology and computer applications

Responsibilities

• Manage inbound and outbound calls in a fast-paced call center environment
• Partner with scheduling teams to verify appointments and confirm with customers
• Utilize pre-built scripts to engage customers and work with them to find solutions to their home project needs
• Participate in regular department contests and achieve both personal and team goals

Benefits

• Medical, dental, vision, life, and disability insurance
• Paid parental leave
• 401(k) retirement savings program
• Generous PTO + paid holidays
• Continuous team events, incentives, and company celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees