Full Time Call Center Agent

Corporate Message ServicesSavannah, GA
9d$15Onsite

About The Position

Immediately hiring Full Time Call Center Agents at Corporate Message Service! Looking for a career change? With the holidays here and the New Year around the corner, it's the ideal moment to plan your next move! Don't wait -- seize this opportunity now to join our growing, stable team and secure great benefits and a supportive environment! Call Center Agents at CMS provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. Customer service experience is a plus but not required. This is an in-office p osition. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls. Corporate Message Services is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. Don't miss out on this opportunity – Apply Today!

Requirements

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more
  • Must be available to work a weekend day (Sat or Sun each week)

Nice To Haves

  • Customer service experience

Responsibilities

  • Professionally handle incoming calls
  • Greet callers
  • Provide and request required information
  • Transfer calls
  • Take messages as necessary

Benefits

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance
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