Cafe Supervisor

CHELSEA PIERS LP•New York, NY

6h•$21 - $21•Onsite

About The Position

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

Requirements

Excellent written, verbal, and interpersonal skills
Ability to lift 30 + pounds
Continuous standing and walking throughout work shift
Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position
Training, motivation and retention of Canteen staff
Food Handler’s license

Responsibilities

Maintain and oversee consistent and accurate inventory
Engage in weekly meeting with the Food and Beverage Director: delivering reports of café programming, staffing, property maintenance, sales, and any additional information as requested.
Actively assist in all employee recruitment, interviews, and onboarding.
Create and enforce training documents, SOPs, side-work, and cleaning schedules.
Hold staff accountable for standards, policies, and non-negotiables.
Prepare weekly work schedules and preparing replacements.
Identify and implement strategies to attract and retain customers.
Operate and, if needed, troubleshoot Toast POS system
Assist and provide feedback on all marketing programming for the Canteen.
Be an expert in all aspects of the Canteen.
Provide a top-notch customer service to ensure you meet or exceed clients’ expectations.
Training, motivation and retention of Canteen staff.
Overseeing and managing daily operations for both café locations within the fitness club and the Field House, ensuring consistency in service, standards, and guest experience across both venues.