Cafe + Catering Manager

Healthy America LLC•El Segundo, CA

52d

About The Position

The Café + Catering Manager is an experienced, talented, and highly motivated individual who is passionate about creating a memorable food and beverage experience for our guests through hands on leadership and ongoing team member training. This individual will Lead the café team and be responsible for implementing and organizing all activities in the restaurant to maintain high food quality standards, high guest service standards, high cleanliness standards. The Restaurant Lead will be creating and maintaining the ethos of the café environment influencing an interactive and community vibe. This role combines operational organization, service excellence, and team development to create memorable, wellness-centered dining experiences — while bringing a spirit of salesmanship and initiative to grow and develop our in-house catering program.

Requirements

Experienced: 4 years + of management in F&B, including catering + event management experience.
Hands-on catering management experience with an understanding of follow-through, communication, and execution quality.
Interested in and growing a catering business within the operation.
Skilled: confident with team scheduling, coaching + counciling.
Advanced proficiency in Toast POS, including front- and back-end operations, menu and modifier management, daily reporting, and restaurant accounting functions such as sales reconciliation and cost tracking.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
A leader: strong communicator, motivator, and role model.
Accountable: comfortable reinforcing standards, ensuring compliance, and driving consistency.
Aligned: passionate about wellness, nourishing and delicious food, service, and the Love.Life mission.
Flexible: thrives in a dynamic environment, with the ability to adapt and grow.
Be familiar with healthy lifestyle choices, nutrient dense foods and superfoods, and culinary basics.

Nice To Haves

Demonstrate flexibility and adaptability to change, is a self-starter, is a critical thinker.
Has outstanding interpersonal and communication skills (will be required to succeed).
Models a servant leadership style of working with others.
Can balance that with the need for action and decision-making when necessary.
Desires to contribute positively to the LL Culture.
Able to balance candor with honor and respect.
Has a genuine passion for wellness and fitness, and naturally integrates these values into their personal and professional life.

Responsibilities

Responsible leading shifts that can consistently execute great food and service.
Responsible for the restaurant adhering to all company guidelines to maintain a health promoting operation, high food quality, and high guest satisfaction.
Hires, trains, and supervises the hourly team members.
Utilize Toast POS across front and back end to manage menus, small retail offerings, monitor sales data, PMix, and generate actionable reports that support daily operations and catering growth.
Has an eye to recognize and proactively assist in addressing liability, risk, and compliance opportunities.
Partners with Executive Chef, F&B Lead, to grow and develop catering and event sales, opportunities, and platforms.
Write, manage, and execute BEO, managing accountability with operational adaptability.
Adheres to inventory procedures and policies, maintaining food, beverage, and labor cost control strategies.
Investigates and resolves food quality and service complaints
Establishes the café teams’ presence, inspiring enthusiastic engagement and expanding menu and nutritional ingredient knowledge.
Leads the career development of self and others by attracting and training high performing talent.
Is actively in the operation, alongside your team, engaging with guests - creating and maintaining an ethos of continued learning and knowledge exchange, in a fun and welcoming atmosphere.