Café Service Staff Member

The Frick Museums and Art of Pittsburgh•Pittsburgh, PA

4d•$15

About The Position

Through excellent customer service, provide visitors to The Café at the Frick with an excellent dining experience. Become familiar with and perform all aspects of the front side of the Café; this includes: cashier, host, server, busser, sales, stocking, opening/closing, and cleaning. Some additional back of house duties also required. The Café Service Staff will foster positive internal and external relationships, bring energy, enthusiasm to the café and work in a collaborative environment in order to maintain and grow the reputation of the Café. The Café Service Staff will be joining the Frick during an exciting period of renewal and change, as the museum seeks to become an actively anti-racist organization that can serve as a vital resource for our entire community. Must have a commitment to fostering a workplace culture of Equity and Inclusion. This is a United Steelworkers represented position

Requirements

Commitment to fostering a workplace culture of diversity, equity, accessibility, and inclusion
Possess an enthusiastic, professional and positive attitude
Flexibility in working a varied schedule
Excellent interpersonal skills
Clearance of a criminal background check
Become RAMP and Servsafe certified if not already (paid by Frick)

Nice To Haves

Serving experience preferred

Responsibilities

Become familiar with daily features, lunch and dessert items
Assist with food preparation
Have a working knowledge of the current menu and be able to explain all menu items to guests
Service tables in a professional efficient and friendly manner
Welcome guests, answer questions and direct guests to counter to order
Working knowledge of POS systems, ability to process payments and handle cash
Opening and closing sidework
Assist with dishwashing
Cleaning - clean kitchen and front of house
Keep beverage areas stocked and organized
Service bar duties
Stock supplies and inform the Café Manager if low on any items
Work with the Café Manager to handle any problems arising with visitors to ensure customer satisfaction
Treat visitors and colleagues with respect and courtesy at all times
Other duties, as requested by management