Café Coordinator/Job Coach

Progressive Directions Inc. (PDI) • Clarksville, TN

13d

About The Position

Progressive Directions, Inc. is looking for a hands-on Café Coordinator / Job Coach to lead daily operations at our Common Ground Café — a mission-driven café that provides meaningful work experiences for individuals with developmental disabilities. This role blends leadership, customer service, and mentoring in one dynamic, people-centered position.

Requirements

• High School Diploma or GED required.
• 6+ months teaching or training persons with intellectual and/or developmental disabilities required.
• Strong leadership and organizational abilities.
• Excellent communication and multitasking.
• POS (Square preferred), cash handling, and inventory control.
• Must have a valid TN, KY, or AL driver’s license, reliable transportation, and a clear background check.
• Able to lift up to 50 lbs, stand for extended periods, and maintain a fast-paced workflow.

Nice To Haves

• Prior experience in food service, restaurant management, or job coaching preferred.

Responsibilities

• Oversee day-to-day café operations — from food service and scheduling to vendor coordination and supply ordering.
• Maintain compliance with all Tennessee Department of Health standards and safety requirements.
• Lead and coach café staff and interns to deliver top-notch customer service.
• Manage catering requests, pricing, and execution for events.
• Plan menu specials and collaborate with team members on creative, cost-effective options.
• Support and mentor individuals with disabilities through hands-on job coaching and skill development.
• Track progress, complete required state reports, and communicate with families or guardians.
• Work with our PR team to promote café specials, community events, and success stories.

Benefits

• Be part of a team that values inclusion, creativity, and community impact.
• Opportunity to lead with purpose — helping individuals gain confidence and independence through meaningful work.
• Supportive, mission-driven organization with room to grow.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 251-500 employees