Cabinet Service Technician/Warranty II-Sacramento Area

BARBOSA CABINETS INC•Lathrop, CA

41d

About The Position

The Cabinet Service Technician / Warranty Specialist II is responsible for servicing, repairing, and adjusting cabinetry in new and existing homes, as well as performing homeowner warranty stops to ensure product quality and customer satisfaction. Must have strong carpentry and problem-solving skills, comfortable working directly with homeowners, and take pride in delivering excellent customer service.

Requirements

Minimum 2 years of experience in cabinetry, finish carpentry, or related field (cabinet service/installation experience preferred).
Strong knowledge of cabinet construction, hardware, and installation techniques.
Ability to use hand tools, power tools, and measuring devices accurately.
Strong problem-solving skills with attention to detail.
Excellent customer service and communication skills.
Ability to work independently, manage time effectively, and prioritize multiple service calls.
Valid driver’s license with clean driving record.

Nice To Haves

Experience working with warranty service programs in residential construction.
Basic finishing/touch-up skills (paint, stain, caulking, etc.).
Knowledge of builder processes and homeowner warranty standards.

Responsibilities

Perform service, repair, and adjustments on installed cabinetry (including doors, drawers, hardware, moldings, and finishes).
Conduct homeowner warranty stops, addressing concerns and ensuring issues are resolved to company standards.
Inspect completed installations for quality and compliance with project requirements.
Diagnose issues such as alignment, functionality, or cosmetic defects and implement effective solutions.
Communicate professionally with homeowners, builders, and Field Managers to provide updates and recommendations.
Maintain a clean, organized work area and respect homeowner property at all times.
Document all work performed, including service notes, parts used, and follow-up requirements.
Order and track replacement parts as needed.
Follow all safety procedures and company policies.
Willing to work overtime and weekends as needed.