Electrical Warranty Service Technician

IES Residential, Inc. • Leander, TX

3d • Onsite

About The Position

We are seeking a dependable and customer-focused Electrical Warranty Service Technician to join our team servicing the Leander area. This role is responsible for responding to and resolving residential warranty service calls, diagnosing electrical issues, and ensuring high-quality workmanship and customer satisfaction.
The ideal candidate is motivated, detail-oriented, and committed to delivering excellent service while representing our company professionally in the field.

Requirements

• Minimum Residential Wireman License (required)
• Strong troubleshooting and problem-solving skills
• Ability to work independently with minimal supervision
• Ability to communicate effectively in English (read, write, and speak)
• Strong interpersonal and customer service skills
• Must be able to pass a background screening and drug test
• Valid driver’s license with a clean driving record
• Ability to lift and carry up to 75 lbs
• Ability to climb ladders and work in confined spaces (attics, crawl spaces)
• Comfortable working in varying weather conditions

Nice To Haves

• Warranty service experience highly preferred but not required

Responsibilities

• Respond promptly to residential warranty service requests in the Leander area
• Diagnose and troubleshoot electrical issues in homes
• Perform necessary repairs to meet warranty standards and company expectations
• Ensure all work is completed efficiently and correctly the first time
• Identify electrical system malfunctions and determine appropriate solutions
• Repair or replace defective wiring, devices, panels, and related components
• Verify system functionality and safety after repairs
• Communicate clearly and professionally with homeowners
• Explain issues, repairs, and resolutions in an easy-to-understand manner
• Provide a high level of customer service to maintain strong client relationships
• Accurately document all service calls, work performed, and materials used
• Complete work orders and service tickets in a timely manner
• Follow all safety protocols and electrical codes
• Ensure all work complies with local, state, and national regulations

Benefits

• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees