C&I Lending Operations Administrator

Axos Bank • San Diego, CA

9d

About The Position

As a Senior Loan Operations Administrator, you’ll be a key player in managing the full lifecycle of commercial loan processing — from documentation and closing to disbursement and post-closing follow-up. You’ll work closely with lending officers, borrowers, and internal departments to ensure every loan is accurately documented, compliant, and efficiently executed.

Requirements

• High school diploma or equivalent required; Bachelor's degree in Finance, Business, or related field preferred
• 4+ years of experience in commercial lending operations or loan servicing
• Strong understanding of commercial loan products, documentation, and regulatory requirements
• Excellent organizational, analytical, and communication skills
• Ability to manage multiple priorities in a fast-paced environment with minimal supervision

Responsibilities

• Coordinate the closing process for various loan types, ensuring all required documentation and approvals are in place
• Resolve issues related to liens, judgments, title exceptions, insurance coverage, and other closing conditions
• Disburse loan proceeds and confirm that all fees are collected at closing
• Prepare and submit loan documentation request packages, including checklists and approval verification
• Partner with specialized groups such as Real Estate Documentation, Income Property, and Asset-Based Lending to ensure completeness
• Audit executed loan documents for accuracy and completeness, and manage waiver approvals for any deficiencies
• Ensure insurance documentation meets bank standards and regulatory requirements
• Track and monitor over-margin accounts to maintain proper collateral coverage
• Maintain organized and up-to-date legal and shadow files in accordance with bank filing protocols
• Ensure servicing requests such as advances, paydowns, and renewals are processed in a timely manner
• Manage draw requests and covenant tracking to ensure ongoing compliance
• Respond to inquiries from borrowers and internal stakeholders including Relationship Managers and Credit Officers
• Prepare files for system boarding and follow up on outstanding post-closing items
• Confirm receipt of original signed documents and resolve any exceptions
• Conduct credit checks and research UCC filings to validate borrower creditworthiness and collateral positioning
• Handle complex loan packages and assist in training junior team members to build operational excellence

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees