Busser Restaurant

Viejas Casino & Resort•Alpine, CA

22d

About The Position

Job Description • Communicates with server on guest departure. • Communicates effectively and engages with guest when possible using polite phrases during interactions. • Answers basic questions regarding menu ingredients and preparation. • Resets tables following the dining standards which include de-crumbing and removing debris from tables, chairs and floor area. • Separates all dishware, flatware, and glassware. • Delivers and empties full bus carts to appropriate dishing area. • Polishes all dishware, flatware and glassware. • Responsible for heavy stocking of necessary food products, glassware, silverware and supplies. • Continuously maintains and cleans all service areas. • Acts as server assistant with table maintenance. • Understands and practices good sanitation procedures. • Keeps area clean and safe. • Ensures that a clean, safe, hazard-free work environment is maintained. • Provides timely response and resolution on guest inquiries while ensuring guest satisfaction. • Maintains knowledge of and effectively promotes company services and player’s club program. • Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations. • Performs other duties as assigned. • Does not provide supervision to other team members.

Requirements

High school diploma or general education degree preferred.
Food Handler’s Certificate required.
RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification.
California Responsible Beverage Service Training and Certification required upon hire.
Must be age 21 years of age or older.
1 to 2 years or older of related experience and/or training.
Basic English communication skills (comprehend and converse).
Ability to work in a fast paced, high activity environment with positive and controlled energy
Ability to multitask and must maintain high personal grooming standard.
Must be physically agile to accommodate large serving trays.
Must be flexible to work different shifts, evenings, weekends, and holidays.

Responsibilities

Communicates with server on guest departure.
Communicates effectively and engages with guest when possible using polite phrases during interactions.
Answers basic questions regarding menu ingredients and preparation.
Resets tables following the dining standards which include de-crumbing and removing debris from tables, chairs and floor area.
Separates all dishware, flatware, and glassware.
Delivers and empties full bus carts to appropriate dishing area.
Polishes all dishware, flatware and glassware.
Responsible for heavy stocking of necessary food products, glassware, silverware and supplies.
Continuously maintains and cleans all service areas.
Acts as server assistant with table maintenance.
Understands and practices good sanitation procedures.
Keeps area clean and safe.
Ensures that a clean, safe, hazard-free work environment is maintained.
Provides timely response and resolution on guest inquiries while ensuring guest satisfaction.
Maintains knowledge of and effectively promotes company services and player’s club program.
Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.
Performs other duties as assigned.
Does not provide supervision to other team members.

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits (80% paid by Viejas)
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount
Benefits vary for PT and FT employment