Business Travel Sales Manager

Janko HospitalityNaperville, IL
43d

About The Position

With 424 guest rooms and nearly 25,000 square feet of event space including a Grand Ballroom that can host up to 800 guests, The Marriott Chicago Naperville is a flagship hotel in Naperville, IL, voted one of America’s coolest suburbs. Discover a prestigious hotel providing incomparable service while providing a FUN and collaborative work environment. This is a fantastic opportunity to work alongside of and learn from a seasoned team while growing your career.

Requirements

  • Strong and effective sales skills.
  • Highly developed customer service skills.
  • Effective business writing and presentation skills.
  • Reliable transportation and ability to make outside sales calls.
  • A minimum of 1 years of hotel sales experience with a proven track record of success.
  • A degree preferably in Sales and/or Hospitality Management is desirable.
  • Marriott operating system experience preferred but not required, such as PMS, CITY, and OneYield.
  • Working knowledge of Microsoft Office.

Responsibilities

  • Meet and exceed revenue and proactive sales activity goals with a profitable and win-win selling approach
  • Maintain hotel relationships with key accounts (Local and National) to increase customer satisfaction and account revenue.
  • Provide customer intelligence and evaluation of market & economic trends and adapts sales strategy to exceed customer expectations, generate increased revenue and ensure competitive position in our marketplace.
  • Capture competitor's accounts through networking, research, and Agency 360 in order to target and solicit those most probable to generate new business.
  • Acquires referrals from existing accounts
  • Continually targets and prospects for new business through telemarketing, creativity, community involvement, relationship building and innovation.
  • Utilizes yield management techniques by profitably negotiating room rates to enhance the hotel's financial performance.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements while upholding sales guidelines for the hotel.
  • Maintains well-documented, accurate, organized, and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
  • Develops strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
  • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
  • Focuses on revenue-producing activity and maximizes selling time by self-managing dedicated time on direct sales efforts.
  • Represents themselves and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always.
  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
  • Assists in generating quarterly action plans for assigned market segment to drive success for the hotel.
  • Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
  • Identify customer business requirements and craft customer offers via proposals and contractual documents.
  • Travel locally to conduct outside calls, promote the hotel and review competition.
  • Performs other duties as assigned.

Benefits

  • Competitive compensation package
  • Full benefits package, including 401K and paid time off
  • Professional development
  • Hotel discounts at locations worldwide

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

51-100 employees

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