Business Transformation Manager

ADP • Glenvar Heights, FL

2d

About The Position

ADP is hiring a Business Transformation Manager for the HRO Business Transformation and PMO Team to lead projects from end-to-end strategy through execution in an internal consulting role. In this position, you will leverage your strategic change management, org design, business process, technology and consultative expertise to lead, manage and execute large-scale, strategic enterprise-wide transformational programs for the HR Outsourcing organization. Reporting directly to the Senior Director or Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholders and functional areas to achieve results. There are no direct reports associated with this role. You are: An experienced management, technology, or strategy consultative professional with the ability to define how best to leverage people, process, technology, and data to achieve desired business results. You are a highly driven initiative-taker inspired by working with cross-functional teams and have the capability to successfully deliver top executive initiatives from strategy through to execution. You possess exceptional capabilities in the areas of problem solving, strategic thinking, business and technical acumen, judgement, cross-functional collaboration, facilitation, and storytelling. You can go deep into the details while seeing the big picture and easily connecting the dots.

Requirements

• At least 5 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting or strategy
• Deep experience in strategic change management methodologies (leader alignment, stakeholder analysis, change impact assessment (tech and business process), communications, training, change measurement and adoption tracking, survey development and data story telling
• Deep experience in business case development, organization design, operating model design and span of control principles
• Project management experience, develop an overall project plan, outlining a project’s timeline, schedule, and roles and responsibilities.
• Possess excellent ability to re-design business processes from the ground up to drive efficiency and innovation for a project.
• Technology adoption/implementation - deep experience (strategy through execution)
• Technical training strategy development and execution, as needed as related to innovative technology
• Proactive self-starter requiring minimal guidance and ability to meet deadlines
• Recommend and implement practical solutions while collaborating directly with stakeholders to drive business improvements
• Ability to think creatively and come to the table with proposed solutions
• Ability to anticipate and respond to fast-moving situations; comfortable brainstorming new ideas to deliver the best possible path forward and solutions.
• Strong problem-solving and critical thinking skills
• Highly organized, detail-oriented, and proactive with strong project management skills
• A willingness to operate within gray spaces and a desire to learn business transformation
• Advanced Microsoft PowerPoint skills – Develop and create executive friendly presentations validate new templates in MS Suite in accordance with project objectives.
• putting together executive friendly presentations cohesively, depending on the project or audience
• Advanced Microsoft Excel skills – Assess and execute the best analysis approach to be applied in researching and deriving data insights
• Develop a compelling storyline for each presentation to convey main ideas and leverage data insights using advanced analytical skills to influence the target audience.
• Comfortable with ambiguity and "can go with the flow"
• Ability to work through roadblocks independently
• Desire to grow within an organization
• Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP)

Nice To Haves

• MBA or other advanced degree
• Big-4 management consulting experience with Fortune 500 clients
• Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures
• Experience in presenting to senior leaders is a plus

Responsibilities

• Successfully manage multiple project workstreams related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO with different priorities and complete them according to target completion dates.
• Confidently plan and facilitate project meetings through clear and concise communications to set proper expectations, complex messages skillfully and influence audiences.
• Help coach, upskill and guide Senior Consultants and Business Analysts through the Business Transformation project lifecycle
• Proactive self-starter requiring moderate guidance to plan, distribute, and lead org design and/or business process improvement projects from strategy through execution based on previous project experience and expertise.
• Apply change management, org design and business process methodology and approaches to design and roll out programs for the organization's most strategic projects, mostly as part of large teams
• Be keenly focused on the internal associate experience, operational excellence, and efficiencies
• Determine the right priority of each project task and allocate tasks to project team members to fit into an overall project timeline.
• Establish frameworks, define opportunities, drive awareness and guide team members to realize these opportunities
• Be a change catalyst capable of aligning strategy, people, process, and technology
• Perform assessments to develop insights and action plans to achieve best-in-class performance
• Understand the big picture and be able to connect all the dots with little guidance
• Be a servant leader and have a team mindset

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress
• Continuously learn through ongoing training, development, and mentorship opportunities
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones
• Focus on your mental health and well-being. We are here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees