Business Transformation Consultant

First Horizon • New Orleans, LA

9d

About The Position

As a Business Transformation Consultant at First Horizon Bank, you will be a key driver of large-scale transformational initiatives designed to increase revenue, reduce expense, and improve client experience. You will partner closely with bank leadership and teams across departments to identify opportunities, design impactful solutions, and successfully execute major change projects, ensuring a sustainable hand-off to operational teams.

Requirements

• 3 to 10 years of experience in the banking sector, with demonstrated expertise in business practices, project management, and/or strategic change.
• Proven track record leading large-scale, transformational initiatives in a banking or financial services environment.
• Excellent problem-solving, analytical, and communication skills, with the ability to interact confidently with senior leaders and associates at all levels.
• Strong organizational and project management abilities, including experience with change management techniques.
• Ability to thrive in a fast-paced, collaborative, and evolving environment.

Responsibilities

• Work with executive and senior leadership to identify high-impact transformation opportunities aligned with strategic priorities.
• Lead the planning, execution, and delivery of transformation projects, with a primary focus on revenue growth, expense management, and elevating client experience.
• Develop detailed business cases and roadmaps for transformation programs, including defining key performance indicators and success metrics.
• Build effective partnerships with associates across multiple business units to facilitate buy-in, knowledge transfer, and smooth project hand-offs.
• Identify and manage risks, issues, and dependencies throughout the project lifecycle, communicating proactively with stakeholders.
• Transfer ownership of completed transformation initiatives to respective business teams, ensuring readiness for ongoing operational success.
• Stay abreast of emerging trends, industry regulations, and best practices in banking and financial services to inform innovative transformation solutions.

Benefits

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees