Business Tools Operations Specialist

Dawar Consulting•Tucson, AZ

2d•$42 - $50

About The Position

Our client, a world leader in biotechnology and life sciences, is looking for a "Business Tools Operations Specialist” to support scientists and engineers by managing and improving internal business tools and processes. This role focuses on executing system requests, providing expert support, and identifying opportunities to automate and streamline administrative work so R&D teams can focus on innovation.

Requirements

Bachelor’s degree (technical, scientific, or business preferred)
2+ years of experience in operations, system support, application support, or system administration
Ability to quickly learn new tools, systems, and business processes

Nice To Haves

Experience with enterprise applications (e.g., EDMS, LMS, SAP, Cornerstone) is a plus
Exposure to automation, data, scripting, or AI tools is a plus

Responsibilities

Execute and fulfill R&D system and enterprise tool requests accurately and on time
Provide professional, responsive support to scientists and engineers globally
Act as a subject matter expert for one or more R&D business applications
Support and execute core R&D processes (e.g., records management, lab data, change requests)
Identify manual or repetitive steps and suggest process improvements or automation
Collaborate effectively within a global, cross -functional support team