Business Technology Automations Lead

Roller•Austin, TX

About The Position

We are looking for a proactive and detail-oriented Business Technology Automations Lead to design, implement, and scale workflow automations across core business platforms such as Salesforce, HubSpot, NetSuite, Chargebee, and HiBob. This role will play a critical part in improving operational efficiency by identifying manual processes and automating them using low-code/no-code tools, scripting, and integration platforms . You will collaborate with cross-functional teams — Sales, Marketing, Finance, CS, and People Ops—to streamline operations, reduce tech debt, and improve user experience.

Requirements

2-5 years of experience in Business Systems, automations, or Business Technology roles.
Expertise in Workato , including: Designing, building, and maintaining Workato recipes Creating and managing Workato Agents for on-premise or secure environments Setting up and managing connections, API tokens, and environment variables Monitoring and debugging job history, error logs, and retries Managing workspace permissions, folders, and team access controls Implementing error handling, conditional logic, and recipe versioning
Strong understanding of APIs, webhooks, authentication (OAuth, API keys).
Hands-on experience integrating systems such as Salesforce, NetSuite, Chargebee, HubSpot, and HiBob.
Proficiency in reading or writing scripts (JavaScript, Python, or SQL) to support automation flows.
Strong documentation practices and stakeholder collaboration skills.
Comfortable owning platform-level health, scaling, and governance.

Nice To Haves

Experience with automation and integration tools like Zapier, Tray.io, or Salesforce Flow (a plus).

Responsibilities

Design and build automated workflows and integrations between business applications (e.g., Salesforce → NetSuite, HubSpot → Chargebee, etc.).
Identify bottlenecks and opportunities for automation across sales, marketing, finance, and HR processes.
Manage and optimize automation tools such as Workato , Zapier , MuleSoft , or Flow/Process Builder in Salesforce.
Develop and maintain custom scripts or low-code logic (e.g., Apex, JavaScript, Python if applicable).
Partner with business stakeholders to gather requirements, scope solutions, and deliver working automations.
Maintain documentation for automation flows, logic, and dependencies.
Monitor automation performance and proactively address failures or inefficiencies.
Support data hygiene and sync accuracy across platforms via automated validations and alerting.
Collaborate with IT and security teams to ensure automations are compliant with internal standards.

Benefits

Paid leave for vacation, illness, and observed holidays.
4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly.
Regular events and social activities, fundraising & cause-related campaigns… you name it, we're willing to make it happen!
Team Member Assistance Program to proactively support our team's health and well-being - access to coaching, education modules, weekly webinars, and more.
16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
401(k) plan with up to a 5% match.
Fully paid medical insurance.
Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
Individual learning & development budget plus genuine career growth opportunities as we continue to expand!