Business Systems Programmer/Analyst III
About The Position
The Business Systems Programmer/Analyst is responsible for analyzing current customer operations, including documenting current workflows, identify areas of improvement, collaboratively working with internal customers to identify solutions, writing requirements that support the solution and assessing available technologies to create development specifications. The Business Systems Programmer/Analyst will evaluate the internal technical needs of the organization and recommend solutions, define the system and functional requirements, perform both programming and analysis tasks on internal business systems, and develop and modify internal application, operating, or database systems. The Business Systems Programmer/Analyst will also provide support – including correcting issues that arise from customer usage, identifying configuration changes required, supporting related systems, creating detailed test cases, contributing to testing and results analysis and documenting all programming and systems changes. The Business Systems Programmer/Analyst will be involved with integrating systems from multiple vendors to create cohesive value chain solutions for customers, and will enhance product life-cycle management. The Business System Programmer/Analyst – Level III is expected to be technically proficient and experienced in process analysis/improvement tasks. They should be able to lead smaller efforts, and be proficient in analyzing and documenting customer requirements.
Responsibilities
- Lead analysis of customer workflows
- Support the implementation of new or updated applications
- Contribute to life-cycle management
- Maintain expertise with one or more of the key applications
- Identify process metrics, opportunities and develop associated documentation
- Provide on-call, extended weekday and weekend support for on-site and off-site locations, as warranted by critical business requirements
- Maintain confidentiality by using and communicating information only as needed to perform one’s duties
- Perform at or above the Information Technology performance standards
- Fulfill department requirements in terms of providing work coverage and administration notification during periods of absence (personnel illness, vacation, education, etc.)
- Complete other duties or assignments as designated by management
Benefits
- Excellent health care coverage with no copay at Albany Medical Center providers
- A wide array of services and programs to support emotional, physical, and mental wellbeing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
