Business Systems Analyst III

Arch Insurance Group Inc. • Jersey City, NJ

1d • Remote

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Arch Insurance Group, Inc., seeks Business Systems Analyst III, in Jersey City, NJ Job Duties: Responsible for collaborating with the IT product owners and business system owners, and users to capture the right business requests and accurately translate them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. Serve as liaison between the IT product owner, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals. Work with the business users and IT product owner to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications. Work with software engineers to ensure that the engineering realization is in accordance with the business specification. Work with testers to ensure that all software components are tested adequately and participate in Quality Assurance testing as the IT workload requires. Provide guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives. Manage requirements risks by proactively tracking and communicating issues and devising methods to mitigating them. Liaise with other project and program areas to coordinate interdependencies and resolve issues. Analyze, map and communicate current state and future state business processes. Support business units in the resolution of in-depth user questions and issues. Maintain a working knowledge of new technology and business analysis standards, and practices. Collaborate with IT management to define and develop documentation, and business analysis artifact standards, guidelines, processes, and templates.

Requirements

• Master’s degree or foreign equivalent in Computer Science, Information Technology or related field plus 3 years of experience in the job offered, as Data Engineer, Developer or related position.
• Must have 2 years of experience with: Data warehouse applications Snowflake, Amazon Redshift or related.
• Working with business analysis processes, techniques and work products in a Scrum Agile environment.
• Working in JIRA to write user stories.
• User experience design for web applications.
• Serving as primary point of contact in a production support capacity for multiple technology systems and as a point of triage to disseminate bugs or enhancements to the team.
• Agile software development processes, including translation of business requirements into user stories, stakeholder management and product ownership.
• Working in a business facing IT role.
• Collaborating with users who integrate AI-driven solutions into insurance platforms.
• Cloud-based platforms (AWS, GCP, Azure) for model deployment and scalability.
• Cross-functional teams to enhance business efficiency and customer experience.
• Must have experience with modern technology stacks.
• Or in the alternate will accept a Bachelor’s degree or foreign equivalent in Computer Science, Information Technology or related field plus 5 years of experience in the job offered, as Data Engineer, Developer or related position.
• Must have 2 years of experience with: Data warehouse applications Snowflake, Amazon Redshift or related.
• Working with business analysis processes, techniques and work products in a Scrum Agile environment.
• Working in JIRA to write user stories.
• User experience design for web applications.
• Serving as primary point of contact in a production support capacity for multiple technology systems and as a point of triage to disseminate bugs or enhancements to the team.
• Agile software development processes, including translation of business requirements into user stories, stakeholder management and product ownership.
• Working in a business facing IT role.
• Collaborating with users who integrate AI-driven solutions into insurance platforms.
• Cloud-based platforms (AWS, GCP, Azure) for model deployment and scalability.
• Cross-functional teams to enhance business efficiency and customer experience.
• Must have experience with modern technology stacks.
• Able to telecommute from any location within the U.S.
• National travel required 15% of the time to attend trainings and onsite team/department meetings at other office locations.

Responsibilities

• Collaborating with the IT product owners and business system owners, and users to capture the right business requests and accurately translate them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization.
• Serve as liaison between the IT product owner, business users, software engineers and QA analysts for implementing software solutions in order to accurately realize business goals.
• Work with the business users and IT product owner to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
• Work with testers to ensure that all software components are tested adequately and participate in Quality Assurance testing as the IT workload requires.
• Provide guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Manage requirements risks by proactively tracking and communicating issues and devising methods to mitigating them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyze, map and communicate current state and future state business processes.
• Support business units in the resolution of in-depth user questions and issues.
• Maintain a working knowledge of new technology and business analysis standards, and practices.
• Collaborate with IT management to define and develop documentation, and business analysis artifact standards, guidelines, processes, and templates.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level