BUSINESS SYSTEMS MANAGER
About The Position
We are seeking an on-site, fulltime, Business Systems Manager to lead the administration, optimization, and continuous improvement of our core business platforms, including ERP, CRM, and reporting systems. This role plays a key part in ensuring our technology systems support operational efficiency, data accuracy, and informed decision-making across multiple business divisions. The Business Systems Manager serves as the internal expert for the company’s business systems and will work closely with department leaders and external technology partners to improve workflows, reporting, and system capabilities. Our IT infrastructure and technical support functions are managed through an external IT partner, allowing this role to focus on business systems, data visibility, and process improvement. Why This Role Is Important The Business Systems Manager helps ensure our organization effectively leverages technology to improve efficiency, visibility, and decision-making across the business. This role works closely with leadership and department teams to ensure our systems evolve with the needs of a growing organization. REPCO Provides a Drug-Free Workplace and is an EEO Employer
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business Analytics, or a related field preferred
- 3–7 years of experience supporting ERP systems, business systems, or data/reporting platforms
- Experience administering or supporting ERP systems
- Familiarity with CRM platforms such as HubSpot or similar systems
- Working knowledge of SQL or similar query languages used for reporting and data analysis
- Strong analytical and problem-solving abilities
- Ability to communicate effectively with both technical and non-technical users
- Strong organizational skills and attention to detail
- A proactive mindset focused on improving systems and business processes
Nice To Haves
- Experience working in manufacturing, distribution, or supply chain environments preferred
- Experience building reports or dashboards using business intelligence tools is a plus
- Familiarity with Microsoft 365 environments
Responsibilities
- Serve as the internal administrator and subject matter expert for the company’s ERP and CRM systems
- Maintain system configurations, forms, user permissions, and workflows
- Support system enhancements that improve efficiency and data visibility across departments
- Support the administration and ongoing improvement of the company’s ERP platform
- Assist with reporting development, system configuration, and user training
- Coordinate ERP upgrades, testing, and system enhancements
- Maintain CRM functionality used for customer management and sales pipeline visibility
- Support the development of dashboards and reporting that improve sales insight and forecasting
- Develop and maintain reporting tools and dashboards that support leadership decision-making
- Work with finance, sales, and operations teams to improve access to reliable, actionable data
- Identify opportunities to improve operational efficiency through system enhancements and automation
- Collaborate with departments to implement improved workflows
- Serve as the internal liaison with the company’s outsourced IT provider and software vendors
- Assist with system integrations, upgrades, and technology initiatives
- Partner with external IT providers to maintain strong cybersecurity practices
- Support the development and communication of internal technology policies and procedures
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
