Business Systems Manager

Athletic Brewing Company•Milford, CT

13d•$110,000 - $130,000•Onsite

About The Position

At Athletic Brewing Company, we’re not just redefining beer; we’re redefining how a modern, mission-driven business operates. As we continue to grow, we’re looking for a Business Systems Manager to help us scale smarter, connect our tools and teams more seamlessly, and turn operational complexity into clarity. In this role, you’ll serve as a strategic project leader and hands-on problem solver who shapes how our business runs today and drives the projects that improve how it runs tomorrow. You’ll partner across departments to define opportunities, build business cases, align stakeholders, and deliver scalable systems and AI-enabled solutions that make our teams more efficient, informed, and empowered. This is a highly cross-functional role at the intersection of business operations, IT systems, data flow, and intelligent automation — ideal for someone who loves bringing clarity to ambiguity, organizing complex work into executable plans, and leading teams through change. We place a very high value on doers and offer above-industry pay and a comprehensive benefits package. As a merit-based organization, Athletic Brewing offers expansive opportunities for career advancement, skills-building, and accumulating new and exciting responsibilities for high achievers.

Requirements

Demonstrated success delivering ERP, CRM, or other core platform initiatives (e.g., NetSuite), including requirements gathering and stakeholder management.
Strong understanding of data structures, APIs, and system integrations. You must be able to translate between technical and business teams.
Experience managing AI tools, workflow automation platforms, or low-code initiatives through pilots and scaled launches.
Skilled at project planning, prioritization, risk management, and communicating progress to diverse audiences.
Highly analytical and solutions-oriented. You are able to structure messy problems into clear workstreams.
A collaborative, low-ego approach. You are able build trust and momentum across departments.
Curiosity for emerging technology and a drive to continuously improve how teams operate and in improving skills.
Strong time management skills with a proven ability to meet deadlines.
Strong organizational skills, attention to detail, listening, critical thinking, verbal and written communication skills.
Honest, Dependable, high integrity, team player, and passionate.
Experience: 5–8 years of experience leading cross-functional projects in business systems, process improvement, operations transformation, or IT.
Computer Skills: ERP: NetSuite (preferred), SAP, Oracle, Microsoft Dynamics
Certificates, Licenses, registrations : Certified ScrumMaster (CSM) / Professional Scrum Master (PSM)
Must be able to travel between San Diego, CA and Milford, CT per needs of the business (2-3 times annually)
Bachelor’s degree in Business, Information Systems, Engineering, Operations, or related field preferred or equivalent experience accepted: In lieu of a degree, 4-6 years of relevant experience leading cross-functional technical projects and/or systems integrations may be substituted.

Responsibilities

Lead Cross-Functional Systems & Process Projects
Own end-to-end delivery of business systems and process improvement initiatives, from discovery through launch and adoption.
Manage the ERP team and oversee their responses to support tickets and project assignments. Ensure quality and timely delivery with high customer satisfaction.
Build project plans, timelines, milestones, and resourcing models to ensure work stays on track and aligned to priorities.
Facilitate stakeholder alignment across Operations, IT, Analytics, Human Resources, Finance, Supply Chain, and Commercial teams.
Drive clear decision-making by surfacing risks, tradeoffs, and dependencies early and often.
Establish project governance, communication rhythms, and change-management strategies to support success at scale.
Design & Improve Business Systems (as Project Outcomes)
Lead evaluations of current workflows, tools, and data flows across the company to define project scopes and improvement roadmaps.
Translate business needs into clear requirements, success metrics, and implementation plans.
Coordinate with team leads to design tech-enabled solutions that streamline work and reduce friction.
Partner with IT and Operations to prioritize and sequence systems enhancements and integrations.
Promote best practices in systems design, automation, and AI integration as part of continuous improvement programs.
Drive AI & Automation Initiatives
Identify and evaluate AI tools and automation opportunities; translate them into funded, scoped projects.
Lead cross-functional pilots and rollouts of AI-assisted workflows (e.g., reporting, data analysis, communication, task automation).
Define frameworks for responsible and effective AI adoption, including stakeholder training and operational readiness.
Maintain a forward-looking roadmap of AI/automation opportunities tied to measurable business value.
Oversee Technical Implementation & Optimization
Manage project execution for core systems (e.g., ERP, CRM, inventory, production tools), including vendor coordination and internal delivery teams.
Oversee integrations to ensure seamless data flow and alignment to business requirements.
Identify low/no-code automation wins and drive them through implementation and adoption.
Ensure solutions are scalable, secure, and deliver against defined project success metrics.
Track post-launch performance and lead optimization cycles.
Enable Data-Driven Decision Making
Lead projects that improve data visibility, consistency, and reliability across systems.
Partner with Analytics to deliver dashboards, reporting structures, and KPI frameworks as project deliverables.
Support data governance initiatives by coordinating owners, standards, and implementation plans.
Other Duties, Responsibilities, and Activities
Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Benefits

Company Paid health, vision, dental, life
401k with 5% company match
Paid Parental Leave
In addition to Paid Time Off, all team members receive 12 paid days per year to dedicate to volunteering activities.

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