Business Systems Coordinator

RedPeak•Denver, CO

1d•$55,000 - $65,000•Hybrid

About The Position

The RedPeak Business Systems Coordinator provides cross-functional support across application review, operational compliance, and property management systems. This role ensures policy adherence, legislative compliance, data integrity, and consistent system usage across the portfolio. The ideal candidate is detail-oriented, analytical, service-minded, and proactive. ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver’s market. Before Colorado cities were full of cut and paste high-rises and living here was on checklist, our corner of the Front Range was full of comfy mountain towns and cowboy character. We loved Colorado then and we love Colorado now. We know where old charm lives in the midst of breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we’re agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we’re able to bring people together. We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.

Requirements

Associate's degree required (or equivalent experience).
2-4 years of experience in property management, operations, or system support preferred.
Strong analytical, organizational, and communication skills.
Customer-service oriented and collaborative.
Proficient in Microsoft Office; Excel preferred.
Experience with property management systems (Yardi preferred).

Responsibilities

Review rental applications to determine qualification status in accordance with established company policies and Fair Housing requirements and local laws.
Ensure consistent application of screening standards and compliance practices across the portfolio.
Complete quarterly application and compliance reporting to identify trends, risks, and improvement opportunities.
Partner with Operations and Leadership teams to provide insights, recommendations, and process enhancements related to application review and compliance.
Provide end-user support for property management systems, including troubleshooting, guidance, and issue resolution.
Manage and respond to system support tickets; escalate issues as appropriate to internal teams or external vendors.
Identify recurring issues, training gaps, and system inefficiencies through trend analysis and root-cause investigation.
Conduct routine system audits and assist with system updates, configurations, and enhancements.
Create and maintain reports, job aids, FAQs, and training documentation to support consistent system usage.
Assist in the development, documentation, and maintenance of standard operating procedures (SOPs).
Monitor legislative and regulatory changes impacting operations and communicate updates to relevant stakeholders.
Support relationships with legal partners and collection agencies, including documentation and coordination as needed.
Provide support and reporting on 3rd party vendor partner relationships such as ePremium, ContractSafe, and others.
Audit and monitor property-level write-offs and approvals to ensure policy compliance and to identify risks and improvement opportunities.
Conduct quarterly property audits and document findings, trends, and corrective actions.
Assist with special projects, acquisitions/dispositions, administrative tasks, and operational initiatives, including support for internal events and trainings.
Provide additional support to property operations teams and RedPeak residents, as needed, to ensure a high level of service.

Benefits

Great benefits, including full medical, dental, vision, employer-paid short-term disability
Competitive 401(k) with company match; fully vested at day one of eligibility
16 PTO days, 13 Paid Holidays
20% Rent discount
RedPeak Student Debt Repayment Program
Make Your Mark Scholarship Fund administered by the Denver Foundation
50% or up to $75 monthly health club reimbursement and wellness programs
Cell Phone Reimbursement
Team Member Recognition Program
Full compensation packages are based on candidate experience and certifications.