Configure, maintain, and troubleshoot various business systems, including but not limited to: IBM Planning Analytics, MRI (Accounting), and Argus (Forecasting). Facilitate development of front-end apps in Microsoft Teams, PowerApps, and Power Automate that utilize approvals and interact with other system APIs. Programming as needed for automation initiatives including but not limited to APIs, SQL queries, TM1 Turboalternators, FTP, and other methodologies. Support in ongoing structure of several Artificial Intelligence (AI) initiatives including RAG Vector databases, Intelligent Document Processing (IDP) and associated data ingestion structure and automation processes. Incorporate high level security Azure CLI coding into automated processes. Collaborate with business teams to identify, develop and implement system enhancements and improvements Onboard new employees to business systems, providing set up, training and support as needed. Develop and maintain system documentation, including user manuals, technical specifications, and system diagrams. Monitor system performance and proactively identify and resolve issues before they impact business operations, systems may involve Python, RPA, TM1, MSFT Power Automate, PowerShell, and other technologies. Provide ad-hoc and technical support and training to end-users of business systems, to solve unique problems, including in Excel. Stay up to date with industry trends and best practices in business systems administration. Liaison with Managed Service Provider to provide strategic guidance to helpdesk resource as to prioritization of user issues, and long-term system enhancements and improvements. Review monthly billing and renewals of software, comparing against the budget and identifying opportunities for cost optimization. Procure IT hardware such as laptops, monitors, and headphones, ensuring they meet the needs of the organization.
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Job Type
Full-time
Career Level
Mid Level