Business Systems Analyst

Greystar•Arizona City, AZ

5d•$65,000 - $85,000

About The Position

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. JOB DESCRIPTION SUMMARY Leads in gathering business and functional requirements leading to research and development of programs, projects and initiatives that enhance overall business operations, communications and workflow efficiencies. Yardi experience required. JOB DESCRIPTION Responsible for testing and piloting new product integration requests for preferred, approved and no-preferred product integrations. Partners with Customer Success team to track property technology trends and customer requests. Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products. Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies. Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization. Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software. Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders. Owns tasks on projects related to implementation or enhancement of Property Management Software. Develops effective communication templates and engaging presentations. Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company. Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets. Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation. Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.

Requirements

Yardi experience required
Project management certification preferred with Asana experience
Knowledge of property management software (Yardi, RealPage and Entrata) and related integrations
High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs to complete required reports and communication materials
Experience designing statistically valid experiments to test and prove hypotheses
Experience or interest in agile product development/testing, design thinking

Responsibilities

Leads in gathering business and functional requirements leading to research and development of programs, projects and initiatives that enhance overall business operations, communications and workflow efficiencies.
Responsible for testing and piloting new product integration requests for preferred, approved and no-preferred product integrations.
Partners with Customer Success team to track property technology trends and customer requests.
Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products.
Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies.
Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization.
Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software.
Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders.
Owns tasks on projects related to implementation or enhancement of Property Management Software.
Develops effective communication templates and engaging presentations.
Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company.
Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets.
Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation.
Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.