Temp - Business Systems Analyst

SF Health PlanSan Francisco, CA
7h$50 - $60Hybrid

About The Position

Reporting to the Manager, Business Systems Analysis, the Temp - Business Systems Analyst (BSA) provides systems analysis support for technology-enabled solutions serving internal business units. You will work with business leaders and users, subject matter experts, project managers and IT professionals. The BSA will elicit requirements and provide clear, concise documentation, analyze systems, analyze data, troubleshoot and provide root cause analysis, and contribute to systems-related business process design and improvement. Please note that while SFHP supports a hybrid work environment, however, you are not required to be onsite and in-office a minimum of 4 days per month. Salary: $50.00 - $60.00 per hour

Requirements

  • A degree from a four-year college (e. g., BS) or equivalent work experience
  • Prior experience at a healthcare organization, particularly at a managed health plan
  • Minimum 3 years of experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or comparable position in a healthcare environment
  • 1-3 years' experience with relational databases and writing SQL queries
  • Intermediate experience with Microsoft Visio or comparable business process design software
  • Familiarity with HIPAA healthcare EDI transactions and file formats
  • MSOffice skills (Outlook, Word, Excel, PowerPoint)

Nice To Haves

  • Familiarity in managing requirements and test suites in Azure DevOps preferred
  • Scrum Master Certification a plus

Responsibilities

  • Work in a team environment
  • Work directly with partners, project managers, all levels of management, technical staff, architects, and vendors to analyze Our requirements/Need and create clear and concise Functional Specifications (supporting workflows, data analysis, etc.) according to standards and best practices
  • Lead and participate in requirements elicitation and apply a combination of business and technical knowledge to solve business problems with cost-effective technical solutions
  • Intimate knowledge of application functionality, interfaces, screens
  • Use creative problem-solving skills to remove barriers and effective communication skills to keep all parties informed of status
  • Work with end-users to develop test plans to verify business systems and processes work as expected
  • Follow SFHP's Change Management/Release Management Policies and Procedures such as submitting appropriate change requests
  • Develop and recommend operational processes and /or process improvements
  • Advocate for our users across the organization and support the business with prioritizing their requests
  • Support production system incidents; troubleshoot and provide root cause analysis
  • Partner with Senior Business Systems Analyst on more complex efforts
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