Business Systems Analyst

Figma • San Francisco, NY

2d • Remote

About The Position

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Business Systems Analyst you will be an integral part of designing and building out Figma’s Accounting systems landscape. You’ll be joining a small team so will have a broad purview over the different Accounting functions, and will have a specific focus on the corporate accounting, procurement, tax, and payroll workstream. The company is growing fast so the need to revamp, rebuild, and expand our technology infrastructure will be an unending source of exciting projects. Some current needs include administering a procure-to-pay platform, enhancing integrations between NetSuite and ancillary systems, bringing our NetSuite configuration to a public company standard, and partnering with cross functional teams on launches of new bank accounts, new payroll companies, and more! Outside of direct projects this is also a great opportunity to join the team at an early stage and help us define how a best in class business systems team should operate! This is a full time role that can be held from one of our US hubs or remotely in the United States.

Requirements

• A background in Accounting or related field, with a solid understanding of accounting principles
• 3+ years of experience working in or closely with Accounting teams at a SaaS or tech company
• Hands-on experience with NetSuite or similar ERP platforms (e.g., creating reports, saved searches, navigating workflows)
• Excellent organizational and communication skills
• Curiosity, attention to detail, and a desire to support teams and systems at scale

Nice To Haves

• Experience implementing or supporting ZoneBilling
• Consulting experience in systems implementation or integrations
• Experience supporting Stripe, Avalara, or Tesorio
• Familiarity with Zip, Coupa, or similar procurement tools
• Exposure to system support or help desk operations, with an understanding of accounting operations in a public or pre-IPO company environment

Responsibilities

• Monitor and triage support requests from Accounting and Finance teams using Slack and Asana
• Investigate and resolve issues or escalate to the appropriate teammate based on complexity and ownership matrix
• Provide end-user support in NetSuite, focusing on saved searches, reporting, and minor customizations (e.g., forms, records, workflows)
• Collaborate closely with Revenue, Corporate, and International Accounting partners on daily and month-end system needs
• Maintain clear documentation for support processes, system changes, and known issues
• Contribute to small-scale systems improvements and operational efficiency projects

Benefits

• Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.
• Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees