Business Systems Analyst

Cisco

11d

About The Position

Cisco IT is a transformation engine enabling people to do the best work of their lives! Our vision is to be loved as the world’s best IT organization. We lead with user experience, accept agile ways of working, drive engineering efficiency, and deliver with Cloud first, shift left, AI powered technology. The Component Operations Supply Chain IT team is at the forefront of transforming our supply chain through technology. We specialize in implementing and optimizing our Supply Chain ERP solution, a critical backbone for managing everything from procurement to delivery. Our expertise ensures seamless integration of processes, providing real-time visibility and control over our entire supply chain operations. We empower data-driven decisions that enhance efficiency, reduce costs, and improve overall operational agility. As a Business Systems Analyst, you will collaborate with a team of skilled engineers and interact with business partners. You will plan, direct, and coordinate central initiatives for the Component Operations Supply Chain IT org.

Requirements

Bachelor’s degree in computer science, Information Technology, Project Management, or a related field.
3+ years of project management or business analysis, experience in software products, SaaS, or cloud backend technologies
Experience working with Agile environments (Scrum, Kanban)
Proficiency in project management and prioritization
Excellent stakeholder management, communication, and facilitation skills

Nice To Haves

Experience working across multiple cross-functional programs and teams
Prior experience working with Oracle Fusion Cloud modules, including ERP (Enterprise Resource Planning), SCM (Supply Chain Management), and CX (Customer Experience).
Experience with project management tools like Jira, Monday.com, Smartsheet
Familiarity with AI-enabled productivity and planning tools

Responsibilities

Acts as the primary interface between Information Technology and specific business areas, identifying the business's information needs, defining requirements, identifying and evaluating potential solutions, creating project and process specifications, and working with cross-functional teams to develop and implement solutions.
Collaborate with stakeholders and cross-functional teams to define project scope, deliverables, resource requirements, and timelines and risk.
Manage end-to-end delivery of multiple initiatives using Agile methodologies.
Partner with external vendors and service providers to oversee integrations, deliverables, contract obligations, and overall project quality.
Adapt and thrive in fast-changing, ambiguous environments, utilizing new technologies and decision-making.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.