Business Systems Analyst (part-time)

Williams International•Pontiac, MI

21d•Onsite

About The Position

Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers. Williams International has an exciting opportunity for a Business Systems Analyst to join our team on a part-time basis. The Business Analyst will support a development team in executing a migration of part manufacturing planning from legacy systems. The analyst will organize, track, and prioritize parts by working with manufacturing. The role will also provide helpdesk support when needed.

Requirements

Currently enrolled in a Bachelor’s Degree program with a major in Software Engineering, Computer Science, or other closely related field.
Ability to communicate effectively with technical and non-technical stakeholders.
Strong documentation and communication skills.
Strong analytical and problem-solving skills.
This is a part-time position that requires an onsite presence 10 – 20 hrs/week.
U.S. citizenship is required.
Position requires the ability to obtain a U.S. Government Security Clearance, if needed. Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U.S. Department of State. [https://www.odni.gov/files/NCSC/documents/Regulations/SEAD-4-Adjudicative-Guidelines-U.pdf]

Nice To Haves

Experience with data migrations or ETL tools is preferred.
Experience with software development workflows, agile tools, or ticketing systems is preferred.
Exposure to Siemens Teamcenter or other PLM software is preferred

Responsibilities

Execute migration program, triage errors, and track progress of overall migration.
Report on status, ensuring the project stays on schedule.
Support Engineering on prioritizing important part migrations.
Support international migration specialists with any issues regarding access or the migration tool.
Analyze current migration processes and identify gaps, dependencies, and required changes.
Validate migrated plans
Partner with engineering to clarify requirements and troubleshoot issues during development.
Support change management including training materials, communications, and user onboarding.
Track, triage, and assign helpdesk tickets.
Identify patterns in support requests and recommend improvements.
Provide clear communication to users regarding issue status and resolution.