Business Systems Analyst

Empower

1d • Hybrid

About The Position

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. The Business Systems Analyst will partner with cross-functional stakeholders to evaluate business processes and systems, gather and document requirements, and help ensure technology solutions align with organizational goals. This role will translate business needs into clear user stories, support validation and troubleshooting efforts, and create documentation that supports successful software delivery in an Agile environment.

Requirements

• Minimum 2 years of previous experience as a Business Systems Analyst or equivalent technology industry background
• Prior experience supporting technology or operations within a financial services environment
• Proven experience gathering business and technical requirements and translating them into clear user stories
• Ability to Utilize SQL to extract, manipulate, and interpret data for business analysis and reporting needs
• Ability to identify and solve business problems through innovative and practical solutions
• Effective communication skills to understand stakeholder needs and convey technical information clearly
• Proficiency in collecting, documenting, and managing system requirements from stakeholders
• Understanding of technology, including complex multi-platform applications and databases, to bridge business needs and technical solutions
• Strong communication and documentation skills to create reports, manuals, workflows, and specifications
• Ability to manage tasks, timelines, and resources to support successful project delivery
• Flexibility and adaptability to changes in project scope, requirements, or technological advancements
• Proven experience in Agile methodologies and working in cross-functional teams

Nice To Haves

• Bachelor’s degree in a related field
• Familiarity with fund transactions, including trades, settlements, and related financial workflows
• Experience with project management tools such as Jira, Confluence, and SharePoint
• Experience with Agile principles
• Prior production support and troubleshooting experience
• Experience as a QA or Developer

Responsibilities

• Collaborate with cross-functional teams in an Agile environment to gather and document business requirements for software development projects
• Analyze and translate business needs into clear and concise user stories aligned with project goals
• Facilitate communication between business stakeholders and development teams to ensure shared understanding of project requirements
• Work closely with Quality Assurance and Engineers to review story requirements and validate system functionality
• Provide support by troubleshooting issues, conducting impact analysis, and recommending solutions
• Review system enhancements with project stakeholders
• Create flow diagrams and document technical solutions
• Stay informed about industry best practices and emerging trends in business analysis and Agile methodologies

Benefits

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees