Business Systems Analyst

Smith Douglas Homes • Woodstock, GA

1d

About The Position

The Business Analyst is responsible for analyzing business processes, identifying improvement opportunities, and supporting organizational effectiveness through data-driven insights and process optimization. This role serves as a liaison between stakeholders and technical teams to ensure business requirements are clearly defined and implemented.

Requirements

• 3+ years of experience in business analysis, systems analysis, and process improvement
• Visio, Lucidchart, or similar for process mapping
• Jira, Azure DevOps, or similar for requirement tracking
• Confluence, SharePoint, or similar knowledge repositories
• Process mapping and workflow design
• Basic database concepts (tables, relationships, data models)
• Project lifecycle methodologies (Agile, Waterfall, Hybrid)
• Analytical Thinking & Problem Solving
• Breaks down complex problems into manageable components
• Uses data-driven approaches to identify root causes and recommend solutions
• Demonstrates critical thinking in evaluating alternatives
• Business Acumen
• Understands organizational structure, goals, and industry trends
• Aligns recommendations with business priorities and financial impact
• Maintains awareness of compliance and regulatory requirements
• Communication & Influence
• Clearly conveys ideas through written documentation and verbal presentations
• Adapts communication style to diverse audiences (technical and non-technical)
• Maintains consensus and influences decision-making without formal authority
• Stakeholder Engagement
• Establishes strong relationships across departments
• Actively listens and incorporates feedback into requirements
• Manages expectations and resolves conflicts constructively
• Technical Proficiency
• Proficient in Microsoft Office Suite and process modeling tools (e.g., Visio)
• Familiarity with data analysis tools and basic SQL preferred
• Understands system development lifecycle and agile methodologies
• Project & Change Management
• Plans and prioritizes tasks to meet deadlines
• Supports change management initiatives with clear communication and training
• Demonstrates adaptability in dynamic environments

Nice To Haves

• Familiarity with data analysis tools and basic SQL preferred

Responsibilities

• Requirements Gathering: Collaborate with stakeholders to elicit, document, and validate business requirements for new initiatives and system enhancements.
• Process Analysis: Conduct detailed analysis of existing workflows, identify inefficiencies, and recommend improvements using industry-standard methodologies.
• Documentation: Prepare clear and comprehensive documentation, including process maps, functional specifications, and user stories.
• Solution Design Support: Work with IT and development teams to translate business needs into technical solutions.
• Testing & Validation: Assist in creating test plans, performing UAT (User Acceptance Testing), and validating deliverables against requirements.
• Change Management: Communicate process changes and provide training to ensure smooth implementation.
• Continuous Improvement: Monitor KPIs and suggest enhancements to maintain alignment with organizational goals.
• Change Advisory Board: Work with IT Development and key stakeholders to prioritize and help manage the biggest impact changes for the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level