Business Systems Analyst, Workday HCM, Recruiting, & Performance

The New School•Tyrone, PA

82d•$80,000 - $90,000•Hybrid

About The Position

This is a full-time position responsible for overseeing multiple functional areas within MyDay, The New School’s cloud-based HR and Finance systems powered by Workday. The Business Systems Analyst, Workday HCM, Recruiting, & Performance will work closely with central staff (e.g., HR, Provost Office) on Workday configuration changes, modifications, and testing of business processes, as well as other related activities. Reporting to the Director of the Workday Solutions Group (WSG), this position will be part of the Workday Solutions Group within Information Technology, a team with a supportive and collaborative mindset. The New School is an equal opportunity employer. We strongly encourage applications from individuals who are committed to our mission and who seek to work collaboratively with all members of our community.

Requirements

Demonstrated knowledge and experience with Workday, including business processes, configuration, and reporting
Understanding of HCM, Recruiting, and/or performance functionality.
Robust project management, organizational and analytical skills, keen attention to detail, and ability to document changes, processes, and test plans.
A bachelor’s degree in a relevant field is required.

Nice To Haves

Extensive working experience with Workday in a large, complex organization.
Work history in higher education.

Responsibilities

Configuration: Test and conduct configuration modifications to existing HCM, Recruiting, & Performance functionality.
Recommend solutions to enhance/improve the university’s current Workday configuration.
Research the impact of enhancements by identifying all areas to be updated and the intersection of new functionality with the current implementation.
Serve as backup for the WSG leads and collaborate on cross-functional work items.
Business Process: Collaborate with functional and technical stakeholders to optimize HR business processes to ensure the process runs smoothly and any issues are resolved quickly and effectively.
Testing: Build project plans for configuration or business process modifications, work with functional users to develop test scenarios, and coordinate and oversee functional testing to ensure adequate review has been conducted before making updates in Production.
Manage semi-annual Workday HCM, Recruiting, & Performance release testing process by coordinating review and assessment of release items.
Set up regular meetings with WSG members and functional users to define testing schedules and sequencing of scenario testing.
Customer Support: Serve as lead support on HCM, Recruiting, & Performance.
Address user requests individually by responding to tier 2 tickets, and group concerns via requirement gathering meetings with functional users.
Serve as back-up for other WSG functional areas.
Integrations: Troubleshoot HR integrations and consult with the WSG Integrations Lead and Solutions.
Team integration owner after gathering the issue details.
Have a basic understanding of key system integrations to troubleshoot and support.
Security: Partner with Workday Security lead, other WSG members, and functional leads on user access issues related to reports or business processes; Gather clear security requirements on planned enhancements or release items for Workday Security Lead action and assist with testing of solutions.