Business Systems Analyst Senior

PNC•Strongsville, OH

10d•$45,000 - $108,445•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Sr within PNC's Technology - Retail Lending Core Servicing organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, Texas. As a Business Systems Analyst Sr your responsibilities will include, but are not limited to: - Engage daily with business users to understand goals, workflows; facilitate working sessions and stakeholder reviews - Elicit, analyze, and document requirements (business and functional) with clear acceptance criteria and traceability - Create and maintain requirements artifacts - Set up test data and query data to support analysis, UAT, and production validation - Partner with QA to define test scenarios, coverage, and traceability from story to test case; support UAT signoff - Collaborate closely with developers to clarify requirements and remove ambiguity - Support CI/CD and release readiness by aligning stories, test results, and evidence; contribute to release notes and cutover plans - Drive defect triage and prioritization with product and QA; ensure quick feedback loops PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Participates in analyzing business requirements and production specifications for changes made to technology applications. Formulates and defines the system scope and objectives, based on user needs and business processes . Directs business process improvement projects for internal business groups, aiming to improve business results . Identifies and documents all system constraints, implications and consequences of various proposed system changes . Provides recommendations for addressing and resolving business issues, for a specific business group . PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Application Development
Bitbucket
Business Management
Customer Solutions
Data Modeling
Design
Group Problem Solving
Jenkins (Software)
Process Improvements
Release Management
Scrum
Software Solutions
User Experience (UX) Design
Business Assessment
Business Process Modeling
IT Environment
IT Project Management
Requirements Analysis
Technical Writing/Documentation
Workflow Analysis

Responsibilities

Engage daily with business users to understand goals, workflows; facilitate working sessions and stakeholder reviews
Elicit, analyze, and document requirements (business and functional) with clear acceptance criteria and traceability
Create and maintain requirements artifacts
Set up test data and query data to support analysis, UAT, and production validation
Partner with QA to define test scenarios, coverage, and traceability from story to test case; support UAT signoff
Collaborate closely with developers to clarify requirements and remove ambiguity
Support CI/CD and release readiness by aligning stories, test results, and evidence; contribute to release notes and cutover plans
Drive defect triage and prioritization with product and QA; ensure quick feedback loops
Participates in analyzing business requirements and production specifications for changes made to technology applications.
Formulates and defines the system scope and objectives, based on user needs and business processes
Directs business process improvement projects for internal business groups, aiming to improve business results
Identifies and documents all system constraints, implications and consequences of various proposed system changes
Provides recommendations for addressing and resolving business issues, for a specific business group

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

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