About The Position

The Business Analyst is the primary interface among executives and senior stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. The Business Analyst understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. This role is responsible for developing requirements and specifications that support assigned projects, including business requirements, functional requirements, system requirements, and report specifications. The Business Analyst acts as a senior team member to ensure projects align with the project charter and business cases. They develop manual and automated test scenarios and test cases for system and integration testing, and provide expertise to stakeholders on devising effective and efficient approaches to achieve desired business outcomes. The position also involves providing expertise in the modelling/mapping of business processes, conducting as-is/to-be business processes, being instrumental in business process re-engineering (BPR), and involvement in change management exercises. Additionally, the Business Analyst writes and presents business cases.

Requirements

  • High school diploma required
  • Ability to manage and complete multiple, concurrent tasks with multiple user interfaces
  • Strong problem-solving and analytical skills
  • Assertive, flexible, pro-active, team player with a strong sense of ownership
  • Ability to manage ambiguity in business needs and requirements
  • Excellent interpersonal and communications skills, both written and verbal
  • Proficiency with MS word, Excel and Visio
  • US Work Authorization required

Nice To Haves

  • College degree preferred
  • Insurance experience a plus
  • Understanding of automation, databases, tables and fields in order to pull SQL queries a big plus

Responsibilities

  • Elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems
  • Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals
  • Develop requirements and specifications that support the projects assigned to: business requirements, functional requirements, system requirements, and report specifications
  • Act as a senior team member to ensure project continues to align with project charter and business cases
  • Develop manual and automated test scenarios and test cases for use in system and integration testing
  • Provide expertise to stakeholders on devising effective and efficient approaches to achieve the desired business outcomes
  • Provide expertise in the modelling/mapping of business processes; conduct as-is/to-be business processes
  • Be instrumental in the business process re-engineering (BPR) and involved in the change management exercise
  • Write and present business cases

Benefits

  • Competitive benefit programs
  • Multiple health, dental and vision insurance plan options
  • Optional life, disability, and AD&D insurance
  • 401(k) with employer match contributions
  • Employee Stock Purchase Plan
  • PTO
  • Corporate holidays
  • Floating holidays
  • Parental leave
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