Business Systems Analyst Intern

Intuitive • Sunnyvale, CA

8d

About The Position

Primary Function of Position We are seeking a motivated and resourceful Business Systems Analyst Intern to join our HR & Legal Technology team, reporting to the Sr Director of Business Applications. Our group supports critical business applications, including Workday HCM and ServiceNow HRSD, used by almost 20,000 employees worldwide. This internship offers exposure to enterprise systems, global HR processes, data analysis, and end-to-end solution delivery in a fast-paced, high-growth environment. The ideal candidate is curious, analytical, organized, and excited to learn how technology enables the employee experience at scale. Essential Job Duties Application & Process Support Assist with requirements gathering, process documentation, and business analysis activities for HR and Legal technology initiatives. Participate in functional testing, regression testing, and validating enhancements in Workday and ServiceNow. Support troubleshooting of minor configuration or data issues under guidance from senior analysts. Data & Reporting Help analyze system data for accuracy, trends, and improvements. Support creation and maintenance of data dictionaries, audit logs, and reporting requirements. Project Coordination Work with project managers to maintain project documentation, timelines, and action logs. Support cross-functional project meetings, including preparing agendas, capturing notes, and following up on next steps. User Experience & Training Assist with creation or updates to training materials, job aids, and internal communications. Help review user feedback and recommend improvements to workflows or interfaces.

Requirements

• University Enrollment: Must be currently enrolled in and returning to an accredited degree-seeking academic program after the internship.
• Internship Work Period: Must be available to work full-time (approximately 40 hours per week) during a 10-12 week period starting May or June. Specific start dates are shared during the recruiting process.
• Currently pursuing a degree in Information Systems, Business Analytics, Computer Science, Human Resources Information Systems (HRIS), Engineering, or a related field at the Bachelor or Masters .
• Strong analytical, communication, and problem-solving skills.
• Interest in HR technology, enterprise systems, or process improvement.
• Ability to work collaboratively in a team environment.

Nice To Haves

• Familiarity with HR concepts or workflows.
• Exposure to Workday, ServiceNow, SQL, or workflow/process tools.
• Experience documenting processes or building simple dashboards.

Responsibilities

• Assist with requirements gathering, process documentation, and business analysis activities for HR and Legal technology initiatives.
• Participate in functional testing, regression testing, and validating enhancements in Workday and ServiceNow.
• Support troubleshooting of minor configuration or data issues under guidance from senior analysts.
• Help analyze system data for accuracy, trends, and improvements.
• Support creation and maintenance of data dictionaries, audit logs, and reporting requirements.
• Work with project managers to maintain project documentation, timelines, and action logs.
• Support cross-functional project meetings, including preparing agendas, capturing notes, and following up on next steps.
• Assist with creation or updates to training materials, job aids, and internal communications.
• Help review user feedback and recommend improvements to workflows or interfaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 1-10 employees