Business Systems Analyst III

MedImpact•San Diego, CA

13d•Onsite

About The Position

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! The Business Systems Analyst is a liaison between the clients, business stakeholders, and the Information Technology department to ensure clear communication and understanding of business requirements and change requests around Medicare Part D programs and services. The position is responsible for reviewing, analyzing, and evaluating complex business systems and user needs. Formulates systems to parallel overall business strategies; collaborates with the business and technology stakeholders to prioritize initiatives and backlog items for the product line scrum team; produces the detailed description of user stories, business and functional requirement artifacts; works with ScrumMaster and development team to deliver the desired technology capabilities in timely manner by practicing agile and iterative improvement software development methodology.

Requirements

BS/BA and 4+ years’ experience or equivalent combination of education and experience
Strong proficiency in advanced SQL query skills for reporting and data analysis techniques.
Excellent communication and interpersonal skills to facilitate effective collaboration and documentation.
Ability to manage competing priorities and adapt to changing requirements in a dynamic environment.
Knowledge and proven proficiency in MS Office, MS Project, MS Visio (or Miro), SharePoint, Atlassian JIRA and Confluence.
Excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; Respond promptly to client needs; solicit client feedback; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations.
Working knowledge of software development life cycle (SDLC).
Good understanding of supported MedImpact products and services from a business and technical perspective.
Good project planning skills (creation and definition)
Negotiation skills
Business requirements gathering and elicitation techniques
Use Case Modeling & Solutions requirements
Activity and Swim Lane Diagrams
Conflict management skills
Leading and facilitating meetings
Interviewing skills to understand customer needs
Good interpersonal and communications skills (written/verbal)
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
Ability to respond effectively to the most sensitive inquiries or complaints.
Ability to write speeches and articles using original or innovative techniques or style.

Nice To Haves

Certified Business Analysis Professional preferred.
ScrumMaster certification preferred.

Responsibilities

Collaborates with business stakeholders to understand and document user stories and business requirements in details to be actionable and traceable for the technology teams to deliver in timely manner.
Translates business requirements into detailed and actionable functional specification document that includes system requirements, flow charts, report mock-ups, and business rules for development team.
Facilitates design sessions with the business and technical resources to ensure that the solutions meet the needs of the business and operational excellence.
Consults with technical teams on design and database issues.
Assists the technical teams on product and database design as an advocate of both end users and technology teams.
Utilizes advanced SQL programming skills to analyze large datasets, extracts meaningful insights, and contributes to data-driven analysis and actionable business requirements outcome.
Develops project plans, prioritize project tasks, and provides regular status updates on initiative progress to the stakeholders and management.
Coordinates and responds to requests for changes from original specifications.
Removes impediments and fosters a collaborative, high-performing team environment.
Promotes continuous improvement through regular retrospectives and feedback loops, leads by example to establish the self-service capable and comprehensive knowledge base and documentation in Confluence and prompt the knowledge sharing across the team.
Collaborates with other Scrum Masters and stakeholders to coordinate dependencies and achieve the alignments according to the priorities.
Works with QA team and the business stakeholders to conduct thorough data validation and quality assurance and ensure the integrity and quality of delivered technology capabilities.
Acts a strong advocate for creating automated, streamlined and self-service capabilities to enhance efficiency and accuracy as well as eliminate manual procedures and operations.