Business Systems Analyst II

Amerisure Mutual Insurance•Farmington Hills, MI

2d•Hybrid

About The Position

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Business Systems Analyst II that can do a hybrid approach onsite in our Farmington Hills office. We are seeking someone with strong Guidewire (GW) experience and a solid background in the insurance industry. Ideal candidates will excel at translating business needs into technical solutions and supporting system enhancements within an insurance environment. Summary Statement The Business Systems Analyst II plays a pivotal role in advancing the development and execution of business solutions by collaborating with cross-functional teams and stakeholders. This role builds upon foundational responsibilities by independently conducting detailed analyses, refining business requirements, testing, and contributing to process improvements. The Business Systems Analyst II is expected to facilitate Agile practices, including SAFe methodologies, while ensuring alignment with organizational goals and priorities.

Requirements

Bachelor’s degree in a related field (e.g., Business, Information Systems) or equivalent combination of education and experience.
2 years of professional experience as a business analyst or in a similar analytical role.
Proficiency in tools such as Jira, Confluence, SQL, and Lucidchart, with experience managing multiple projects simultaneously.
Strong analytical and critical thinking skills with the ability to interpret complex data and requirements.
Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.

Nice To Haves

Knowledge of the insurance industry, preferred.
Experience with Agile methodologies, especially SAFe, preferred.

Responsibilities

Lead and support requirements sessions and discussions with stakeholders to elicit, define, and document business and technical requirements.
Develop clear, concise, and detailed requirements documentation, which includes business requirements, functional specifications, business processes, data mapping, process flows, workflows, procedures and system controls, ensuring alignment with project goals and organizational standards.
Work closely with internal and external teams to ensure effective communication and collaboration throughout project lifecycles.
Identify, analyze, and resolve project challenges or technical issues, providing solutions that meet business needs.
Actively engage in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, while adhering to Scaled Agile Framework (SAFe) principles to support large-scale, cross-functional project goals.
Develop test plans, test scenarios, and test cases to validate system functionality.
Participate/lead system testing, user acceptance testing, and defect tracking to ensure solutions meet business and technical requirements.
Act as a liaison between business units, technical teams, and insurance industry experts to ensure clear communication and understanding of system capabilities.
Analyze data and troubleshoot issues to improve operations and solve business problems.
Ensure compliance with regulatory and legal requirements.
Prepare training materials and conduct training for new or updated systems.