Business Systems Analyst (ERP_iSeries)

Candidate Experience site•Auburn Hills, MI

62d

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties and responsibilities include but are not limited to: ERP System Administration & Support: Provide technical support and troubleshooting for ERP (Infor XA preferred) and iSeries environments. Manage ERP system configurations, user access, and security protocols. Coordinate and execute ERP upgrades, patches, and system enhancements with minimal disruption to business operations. Develop and maintain SQL queries and reports to extract, analyze, and present business-critical data. Support integrations between ERP and ancillary applications, including EDI interfaces and automation of repetitive IT tasks. Business Process Improvement & Analysis: Analyze current business processes to identify inefficiencies and recommend ERP enhancements. Customize and optimize ERP modules for Finance, Engineering, Purchasing, and MRP to improve operational efficiency. Collaborate with end-users to gather and document business requirements and translate them into system solutions. Conduct independent and user-driven system testing to ensure functionality and stability. Strong problem-solving and analytical skills to troubleshoot complex system issues. Design ERP dashboards and reports to support decision-making. Project Management & Implementation: Participate in ERP-related projects across multiple locations, ensuring alignment with business needs. Collaborate with cross-functional teams and vendors to define requirements, test solutions, and implement system enhancements. Assist in planning, managing and executing ERP implementation and migration projects. Ensure projects remain on schedule and within scope while providing regular status updates. Training & User Support: Provide end-user training and create documentation to support best practices. Assist employees in troubleshooting and resolving ERP-related issues efficiently. Maintain structured documentation of IT processes, system changes, and troubleshooting guidelines. Data Integrity & Compliance: Implement security best practices, ensuring that data is protected, and that user roles and permissions align with company policies. Ensure data integrity within the ERP system by performing regular Separation of Duty (SOD) audits. Ensure Hutchinson security policies are adhered to. iSeries Administration & Support: Hands-on experience with iSeries CL commands, administration, and troubleshooting. Maintain helpdesk tickets according to department standards. Willing to work flexible hours. Travel as required for ERP projects. Provide 24/7 on-call support when needed. Perform additional duties as required within or outside of job scope.

Requirements

Bachelor's Degree in Information Technology, Management Information Systems, or a related business field.
Minimum 5 years of experience working with ERP, Infor XA preferred, in a manufacturing environment.
Proficient in SQL queries and data analysis.
Proficiency in iSeries system administration and CL command execution.
Familiarity with RPG programming concepts to support system-level tasks and troubleshooting.
Excellent project management skills with the ability to handle multiple priorities.
Effective communication skills to collaborate with business users and IT teams.
Self-motivated and detailed with an ability to work independently and collaboratively in a team environment.
Strong problem-solving and analytical skills to troubleshoot complex system issues.

Responsibilities

Provide technical support and troubleshooting for ERP (Infor XA preferred) and iSeries environments.
Manage ERP system configurations, user access, and security protocols.
Coordinate and execute ERP upgrades, patches, and system enhancements with minimal disruption to business operations.
Develop and maintain SQL queries and reports to extract, analyze, and present business-critical data.
Support integrations between ERP and ancillary applications, including EDI interfaces and automation of repetitive IT tasks.
Analyze current business processes to identify inefficiencies and recommend ERP enhancements.
Customize and optimize ERP modules for Finance, Engineering, Purchasing, and MRP to improve operational efficiency.
Collaborate with end-users to gather and document business requirements and translate them into system solutions.
Conduct independent and user-driven system testing to ensure functionality and stability.
Design ERP dashboards and reports to support decision-making.
Participate in ERP-related projects across multiple locations, ensuring alignment with business needs.
Collaborate with cross-functional teams and vendors to define requirements, test solutions, and implement system enhancements.
Assist in planning, managing and executing ERP implementation and migration projects.
Ensure projects remain on schedule and within scope while providing regular status updates.
Provide end-user training and create documentation to support best practices.
Assist employees in troubleshooting and resolving ERP-related issues efficiently.
Maintain structured documentation of IT processes, system changes, and troubleshooting guidelines.
Implement security best practices, ensuring that data is protected, and that user roles and permissions align with company policies.
Ensure data integrity within the ERP system by performing regular Separation of Duty (SOD) audits.
Ensure Hutchinson security policies are adhered to.
Hands-on experience with iSeries CL commands, administration, and troubleshooting.
Maintain helpdesk tickets according to department standards.
Willing to work flexible hours.
Travel as required for ERP projects.
Provide 24/7 on-call support when needed.
Perform additional duties as required within or outside of job scope.