This position is part of the Financial Systems & Solutions (FSS) team, supporting the Financial Planning & Analysis (FP&A) function and related budgeting and planning systems. The role primarily supports the Yale Budget Tool (YBT) and will work closely with FP&A to ensure the system continues to meet the evolving needs of the University. The ideal candidate is curious and comfortable learning complex technical concepts while communicating effectively with non-technical users. They will collaborate with team members to promote consistency and alignment across Yale's FP&A applications. Periodic support outside of standard business hours, including weekends, may be required. • Provide day-to-day system support, troubleshooting issues, and guiding users on system functionality and best practices. • Serve as a key liaison between IT and business users, translating functional needs into effective technical solutions. • Actively participate in portions of projects, managing timelines, deliverables, and stakeholder expectations. • Analyze business processes to identify opportunities for improvement and recommend technology-based solutions. • Develop and execute detailed test plans to validate system performance and ensure enhancements align with user requirements. • Gather, document, and analyze business and system requirements to support enhancements, workflow improvements, or new functionality. • Partner with team members to ensure the development and maintenance of a consistent business architecture across FP&A systems.
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Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services
Number of Employees
5,001-10,000 employees