Business Systems Analyst 3 (Remote)

University of Miami•Coral Gables, FL

10d•Remote

About The Position

The Business Systems Analyst 3 serves as an accomplished and forward-thinking lead, delivering advanced and secure technological solutions. Responsibilities include intake management, requirements analysis, configuration, integration, customization, testing, training, and post-deployment support. This position emphasizes automation, process simplification, and enhancement of user experience and user experience design.

Requirements

Bachelor’s degree in relevant field
Minimum 5 years of relevant experience.
Experience providing user training and developing user documentation and training materials.
Demonstrated understanding of project management tools and methods.
Demonstrated proficiency in Microsoft Office tools including Excel, PowerPoint, and diagram software such as Visio.
Solid understanding of common process analysis and improvement methods.
Commitment to continuous process improvement and operational excellence.
Ability to work independently and as part of a team.

Nice To Haves

International Institute of Business Analysis Agile Analysis Certification – IIBA AAC (preferred)
Experience with medical student admissions or related higher education admissions is preferred.
Any relevant education, certifications and/or work experience may be considered.
Knowledge of administrative functions and related systems used in higher education.
Strong emphasis on Agile/Scrum frameworks, including creating user stories, acceptance criteria, and promoting Agile values.
Demonstrated proficiency in Power BI or similar data analysis software.

Responsibilities

Works closely with key stakeholders and subject matter experts in the Miller School of Medicine to plan, implement, and maintain assigned projects and systems.
Contributes to all phases of the project's lifecycle: planning and prototyping, design, development, conversion, testing and deployment.
Performs ad-hoc data analyses and reporting, to aid management in the decision-making process. May build dashboards or reporting systems for end users pertaining to assigned project(s).
Provides training and support to users of assigned systems.
Facilitates decisions regarding the priority of projects and backlog items for implementation.
Creates clear and detailed business requirement documentation, including the creation of process diagrams.
Routinely organizes stakeholder meetings and shares meeting minutes, including decisions and action items.
Uses strategic planning tools and internal analytic tools with high proficiency.
Serves as a liaison to other departments, vendors, and other external parties to complete assignments.
Works in partnership with project managers and development teams on assigned projects.
Stay abreast of industry trends and new technologies related to admission and student success systems and processes.