Business Systems Administator

Argonne National Laboratory•Lemont, IL

4d•Remote

About The Position

Financial Management and Procurement Services (FMPS) invites you to apply for a Business Systems Administrator role supporting one or more enterprise systems, including Workday Financials, Concur Expense, and procurement applications. This position focuses on day-to-day system support, ticket-based issue resolution, routine system maintenance, and assisting with testing and documentation. You will work with business partners and technical teams to help keep systems running smoothly and support ongoing improvements.

Requirements

Bachelor’s degree and 2+ years of relevant experience, or equivalent.
Proficiency with Microsoft applications (Excel, Word, PowerPoint, Visio, SharePoint).
Ability to model Argonne’s Core Values: Impact, Safety, Respect, Integrity, and Teamwork.
To perform the essential functions of this position successful applicants must provide proof of U.S. citizenship, which is required to comply with federal regulations and contract.

Nice To Haves

Preferred experience supporting Workday Financials or other enterprise systems.

Responsibilities

Provide daily operational support for assigned systems, tools, reports, interfaces, and integrations.
Monitor integrations and system queues; identify issues and assist with troubleshooting and resolution.
Triage service requests and incidents: gather details, document findings, prioritize, escalate when needed, and track through completion.
Perform routine system maintenance activities (e.g., configuration updates, access-related tasks as applicable, validation checks) following established procedures.
Support testing activities for upgrades and enhancements by executing test scripts, documenting results, and reporting defects.
Assist with requirements gathering by taking notes, clarifying needs, and translating requests into basic specifications for review.
Draft and maintain user documentation, knowledge articles, and FMPS web content.
Provide user support and training on standard system functions; answer questions and route complex issues appropriately.
Participate in continuous improvement efforts by suggesting updates to procedures, job aids, and support workflows.
Work effectively in a team environment and follow established service management practices.