Business Support

JLL•South San Francisco, CA

1d•Hybrid

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Business Support– JLL What this job involves: As a Business Support at JLL, you will play a critical role in transforming complex data into actionable insights that drive strategic business decisions. This position combines technical expertise with analytical thinking to support facility management operations and business intelligence initiatives. You will develop sophisticated reporting tools, maintain critical monitoring infrastructure, and create data-driven recommendations that align with JLL's strategic goals. This role offers an exciting opportunity to work across multiple technology platforms while collaborating with colleagues throughout the portfolio to deliver high-impact solutions

Requirements

Bachelor's Degree in Computer Science, Computer Information Systems, Mathematics, Engineering, or Finance
Proficiency in MS Office, SQL Server, and Google Suite applications
Experience with Google Docs and associated Google products
High degree of independence, initiative, and accountability in a high-performance, deadline-driven environment
Excellent verbal and written communication skills with ability to create effective visual graphics
Logical thinking with exceptional attention to detail and superior problem-solving capabilities
Process-oriented approach with demonstrated solution development skills

Nice To Haves

Facility management experience
Programming skills in SQL and Python
Project management experience with ability to manage multiple priorities simultaneously
Proven ability to work virtually with colleagues across diverse portfolios
Experience working with all levels of employees across various Lines of Business

Responsibilities

Gather data and establish business rules for data extraction from various systems
Develop and generate comprehensive reports using multiple software tools and platforms
Create and maintain relationship diagrams, data dictionaries, and performance data repositories
Design and develop databases, Excel analysis files utilizing advanced queries and formulas
Build automation tools for data extraction and develop analytical tools for business intelligence
Update and maintain wireless and wired equipment monitoring infrastructure
Manage PI, Top view, and SQL database configuration and data integrity
Create and implement site-wide Alarm Philosophy Documents and reduce alarm annunciations through systematic analysis and troubleshooting
Interpret key metrics to influence business behaviors and develop strategic recommendations