Business Support Assistant
About The Position
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 3:30pm CST. It may be necessary, given the business need, to work occasional overtime. We offer 4 weeks of on-the-job training. The hours of training will be based on your schedule or will be discussed on your first day of employment.
Requirements
- High School Diploma / GED
- Must be 18 years of age OR Older
- Familiarity with computer applications, which includes the ability to learn new and complex computer system application
- Ability to work onsite at 2925 Chicago Ave, S. Minneapolis, MN, 55407
- Ability to work full-time (40 hours/week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 3:30pm CST. It may be necessary, given the business need, to work occasional overtime.
Nice To Haves
- 1+ years of experience with Microsoft Products, including but not limited to Microsoft Teams, Microsoft SharePoint and Microsoft OneNote
- 1+ years of experience using standard office technology, including copy/fax machines, printers, scanners
Responsibilities
- Sort and file patient forms
- Locate and retrieve files when requested
- Cross train and work in all processes when needed
- Repetitive movements including sit, stand, kneel, reach, and climb ladder
- Scanning
- Filing
- Handling requests from billers via WQ’s or shared Outlook inboxes
- Mail Sorting – from lock box, USPS, internal mail routes
- Fax Sorting/Faxing
- Returned mail – adding flags to each system
- Claim Attachments
- Miscellaneous tasks as assigned
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
