Responsible for a variety of duties to assist multiple divisions. Performs a wide variety of tasks with moderate difficulty, multiple projects and interruptions, support to staff and supervisor. Prepare timely contracts and ensure rates are accurate. Review service invoices for accuracy to ensure alignment with provider contracts. Compiles information and prepares reports; tracks and processes documents; enters and retrieves information in a variety of automated systems, to include, but not limited to State System (Trails), Child Care Automated Tracking System (CHATS) Google forms and Excel spreadsheets. Receives general instructions on routine work, detailed instructions on new assignments. Must have effective interpersonal skills including ability to maintain confidentiality. Effectively gives and receives feedback. Communicates effectively with multiple teams within various internal divisions, community agencies, and families. Enters data into and retrieves information from multiple computer systems in order to update records, process transactions, or in response to requests for information, and maintains data. Performs duties associated with the determination of eligibility for funding. Interprets rules and regulations pertaining to eligibility. Facilitates and/or coordinates the processes and procedures necessary to determine eligibility. Performs calculations and accounting functions necessary to establish eligibility. Sets various appointments, and sends various appointment letters for multiple programs. Updates State system with required information for multiple programs. Performs duties to request birth certificates, social security cards, medical and educational records and credit reports. Performs duties to complete records requests. Coordinate with Case Managers to gather information for therapeutic services and complete authorization forms to be sent electronically to various service providers in the community. Performs invoice payment process for services provided, including reviewing accuracy, completeness of invoices, and alignment with provider contract. Prepares and monitors work flow of a variety of contracts for distribution. Works as a member of the Business Support Team and provides backup and special project assistance as needed and assigned. Oral and written communications must be clear and effective. Performs other related duties as assigned. Adhere to strict compliance with maintaining confidentiality when reviewing records. Records are sensitive and can include information pertaining to child abuse and neglect, sexual abuse, severe trauma, mental health diagnosis, substance abuse diagnosis, medical history and child fatality.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED