Business Support Management - Vice President

JPMorgan Chase & Co.New York, NY
1d

About The Position

Join our dynamic team where you’ll help shape the administrative staff agenda and drive impactful business results. We value your leadership, communication skills, and ability to build trusted relationships across the organization. As a Vice President in Business Support Management, you will lead the Admin Management function, supporting day-to-day business operations and driving the administrative staff agenda. You’ll build trusted relationships, communicate changes effectively, and manage projects to deliver business results. Your role is essential in fostering a collaborative team culture and ensuring consistent business and process controls across global teams.

Requirements

  • Minimum 5 years of related experience
  • Strong oral and written communication skills
  • Independent decision-making and problem-solving abilities
  • Excellent relationship-building skills with the ability to listen and influence
  • Ability to work under pressure, prioritize assignments, and complete tasks
  • Organized self-starter who consistently meets deliverables
  • Comfortable leading initiatives or supporting broader team efforts
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and AI tools

Nice To Haves

  • Customer service or client-facing experience
  • Experience managing and coaching administrative assistants
  • Experience driving strategic initiatives and process improvements

Responsibilities

  • Lead daily team activities and manage coverage
  • Develop and implement performance metrics
  • Motivate individual and team performance; develop team leaders
  • Enforce a dynamic control and compliance environment, mitigating risk in business processes
  • Manage relationships with key stakeholders
  • Collaborate with internal business partners across multiple groups, both in North America and globally
  • Provide thought leadership to improve global consistency, productivity, and business leverage
  • Build consensus around key initiatives
  • Advocate for administrative staff needs
  • Lead the performance management process for the administrative team
  • Participate in and help lead strategic initiatives and ad hoc projects within Business Support Management

Benefits

  • comprehensive health care coverage
  • on-site health and wellness centers
  • a retirement savings plan
  • backup childcare
  • tuition reimbursement
  • mental health support
  • financial coaching

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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