Business Support Associate

Elara Caring • South Orange, NJ

1d

About The Position

At Elara Caring, we believe the best care happens at home—where people feel most comfortable. That’s why our compassionate teams serve over 60,000 patients every day, right where they live. As a Business Support Associate, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you’re ready to lead with purpose and help others thrive, we’d love to have you on our team. Why Join the Elara Caring Mission? At Elara Caring, we believe in supporting those who care for others. When you join our team, you become part of a compassionate, purpose-driven organization committed to making a real difference.

Requirements

• High School Diploma or GED (required)
• 1–2 years of experience in an administrative, business support, or office role
• Bilingual proficiency in Spanish and English (required)
• Proficiency in Microsoft Office and office management systems
• Strong organizational, multitasking, and communication skills
• Detail-oriented, professional, dependable, and able to work independently
• Ability to collaborate effectively in a team environment
• Reliable transportation (occasional travel to other branches may be required)

Nice To Haves

• Healthcare or home care experience preferred
• Experience with basic technology troubleshooting is a plus

Responsibilities

• Provide exceptional customer service to patients, caregivers, and internal teams
• Answer, route, and manage phone calls with professionalism and empathy
• Assist with caregiver onboarding, training coordination, and administrative support
• Support daily office operations and computer-based tasks
• Maintain accurate records and assist with operational workflows
• Help ensure smooth day-to-day operations so care teams can focus on patient care

Benefits

• A collaborative and supportive work environment
• A meaningful opportunity to positively impact lives every day
• Competitive compensation packages
• Tuition reimbursement for full-time employees
• Free continuing education opportunities for all team members
• Clear paths for career growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(K) with employer match
• Generous paid time off, including holidays and family/pet bereavement
• Pet insurance for your furry family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees