Business Support Analyst

Essentia Health • Duluth, MN

13h • Hybrid

About The Position

The HIS (Health Information Services) Business Analyst is responsible for evaluation, discovery, analysis, and documentation of business requirements and leading projects improving daily operations and advancing initiatives. Responsibilities include gathering and documenting information to develop business requirements, developing project documentation, coordinating project activities, and developing and fostering collaborative partnerships to improve services and achieve operational goals. Provides training and develops materials. Responsible for owning lower complexity issues and acting as a liaison between customers, IS, and staff to understand business needs, resolve issues, and implement change. Requires excellent interpersonal and strong written and verbal communication skills to establish and maintain positive and productive working relationships as well as a high level of customer service skills to establish and enhance positive relationships.

Requirements

• excellent interpersonal and strong written and verbal communication skills to establish and maintain positive and productive working relationships
• high level of customer service skills to establish and enhance positive relationships
• Bachelors degree required with a preference in business, finance, information technology, or related field of study

Responsibilities

• evaluation, discovery, analysis, and documentation of business requirements
• leading projects improving daily operations and advancing initiatives
• gathering and documenting information to develop business requirements
• developing project documentation
• coordinating project activities
• developing and fostering collaborative partnerships to improve services and achieve operational goals
• Provides training and develops materials
• owning lower complexity issues and acting as a liaison between customers, IS, and staff to understand business needs, resolve issues, and implement change

Benefits

• medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs
• 401(k) plan with employer contributions to help you plan for the future
• invest in your professional development through training, tuition reimbursement, and educational programs
• flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level