Business Support Analyst II
About The Position
The Business Support Analyst II provides support in managing a broad variety of departmental operations including special projects, strategic planning process and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting. As the Business Analyst, you will develop interim automated solutions to assist various departments, create exception reporting and automate routines in addition to various other department-related activities. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Requirements
- Bachelor's degree in Business Administration or related field required
- Must be highly proficient in Excel, Word and PowerPoint
- Must possess superior analytical skills
- Financial Services and, if possible, mortgage industry experience preferred
Responsibilities
- Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets
- Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations
- Assist business units with developing interim business tools to facilitate an increased level of efficiency
- Support the Operations team with data analysis and problem solving
- Draft policies and procedures for the different department roles and responsibilities
- Perform other related duties as required and assigned
- Demonstrate behaviors which are aligned with the organization's desired culture and values
Benefits
- Comprehensive Medical, Dental, and Vision
- Paid Time Off Programs including vacation, holidays, illness, and parental leave
- Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
- Retirement benefits, life insurance, 401k match, and tuition reimbursement
- Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Number of Employees
1,001-5,000 employees
