BUSINESS SPECIALIST C (WT: MS BUSINESS CONSULTANT II) - 76004367

State of Florida•Tallahassee, FL

About The Position

This position is responsible for strengthening and supporting partnerships with Tax Collectors and other government and private organizations partnering with the Department of Highway Safety and Motor Vehicles. This position is also responsible for strengthening the integrity of the driver license and motor vehicle issuance process through quality assurance, monitoring, compliance and support activities. Additionally, this position is responsible for identifying potential weaknesses, recommending changes and enhancements, and working with management to resolve potential issues.

Requirements

Skill in providing customer service to internal and external customers.
Ability to conduct research.
Skill in collecting, analyzing, and evaluating data and developing recommendations.
Knowledge of methods used for organizing and presenting data.
Ability to work independently.
Ability to understand and apply rules, regulations, policies, and procedures related to motor vehicle and driver license programs.
Skill in preparing professional papers, research studies, evaluations, reports, and presentations.
Ability to plan, organize and coordinate work assignments.
Ability to maintain effective relationships with others.
Knowledge and ability to effectively use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint).
Ability to work with and maintain confidential information.
Skill in strong project management and follow-up skills.
Skill in utilizing problem solving techniques.
Ability to make decisions in a timely manner.
Ability to communicate effectively with internal and external customers.
Ability to establish and maintain effective working relationships with others.
Skill in maintaining and organizing files.
Skill in composing and drafting correspondence.
Knowledge of Motor Vehicle and Driver License laws and procedures.
Knowledge of Online Registration and Identity Operating Network (ORION) and Florida Real-Time Vehicle Information System (FRVIS).
Skill in handling multiple tasks.
A valid driver license is required for this position. The incumbent will be required to operate a state- owned vehicle.
This position requires the incumbent to have and maintain a valid driver’s license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment.
Travel will be required for this position.
This position may require the selected applicant to work alternate hours or days based upon agency needs.
Occasional overnight travel may be required.

Nice To Haves

Experience interpreting and applying motor vehicle and driver license rules, regulations, policies, and procedures.
Experience using ORION and/or FRVIS
Experience working with or in a Tax Collector's Office.

Responsibilities

Skill in providing customer service to internal and external customers.
Ability to conduct research.
Skill in collecting, analyzing, and evaluating data and developing recommendations.
Knowledge of methods used for organizing and presenting data.
Ability to work independently.
Ability to understand and apply rules, regulations, policies, and procedures related to motor vehicle and driver license programs.
Skill in preparing professional papers, research studies, evaluations, reports, and presentations.
Ability to plan, organize and coordinate work assignments.
Ability to maintain effective relationships with others.
Knowledge and ability to effectively use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint).
Ability to work with and maintain confidential information.
Skill in strong project management and follow-up skills.
Skill in utilizing problem solving techniques.
Ability to make decisions in a timely manner.
Ability to communicate effectively with internal and external customers.
Ability to establish and maintain effective working relationships with others.
Skill in maintaining and organizing files.
Skill in composing and drafting correspondence.
Knowledge of Motor Vehicle and Driver License laws and procedures.
Knowledge of Online Registration and Identity Operating Network (ORION) and Florida Real-Time Vehicle Information System (FRVIS).
Skill in handling multiple tasks.