Business Services Representative Analyst

Equus Workforce Solutions•Oxnard, CA

4d•$33•Hybrid

About The Position

Replicates and reports quality issues to the appropriate team Prepares and maintains quality reports for internal review Contact service providers for required information Develops and maintains detailed knowledge of the local labor market Maintains a current listing of local job opportunities Works with Business Service Representative and Career Advisors to facilitate job placements Enlists cooperation of community and business leaders to help increase awareness of available workforce services in the community Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement Sets up job fairs and employer hiring events. Flexible to occasionally work outside of normal business hours for events and/or to meet deadlines Other duties as assigned

Requirements

Bachelor's Degree from an accredited university or college or 2 years work experience in business to business sales, marketing, customer service, staffing or recruiting
Excellent verbal and written communication and interpersonal skills
Demonstrated strong customer service skills
Strong presentation skills with public speaking or outside sales experience
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
Demonstrated knowledge of labor market trends
Friendly, professional demeanor
Bi-lingual (English/Spanish) required
Ability to work well in teams and independently
Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)
Ability to work well in teams and independently
Valid Driver's License in good standing and proof of current automobile insurance required

Nice To Haves

Sales or staffing experience preferred

Responsibilities

Replicates and reports quality issues to the appropriate team
Prepares and maintains quality reports for internal review
Contact service providers for required information
Develops and maintains detailed knowledge of the local labor market
Maintains a current listing of local job opportunities
Works with Business Service Representative and Career Advisors to facilitate job placements
Enlists cooperation of community and business leaders to help increase awareness of available workforce services in the community
Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement
Sets up job fairs and employer hiring events
Other duties as assigned